Red Lobster

SPRING HILL MALL, 701 Spring Hill Ring Rd, West Dundee, IL · Seafood restaurant

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in SPRING HILL MALL, 701 Spring Hill Ring Rd, West Dundee
#1
of 1 restaurants
City Percentile
0%
rating percentile
Address
Red Lobster, SPRING HILL MALL, 701 Spring Hill Ring Rd, West Dundee, IL 60118
Phone
(847) 428-0820
Website
www.redlobster.com/seafood-restaurants/locations/il/west-dundee/701-spring-hill-ring-road
Status
Closed · Opens 11 AM

Red Lobster is a restaurant located in SPRING HILL MALL, 701 Spring Hill Ring Rd, West Dundee, IL. It is one of 1 restaurants listed in SPRING HILL MALL, 701 Spring Hill Ring Rd, West Dundee. Its 4.3-star rating matches the SPRING HILL MALL, 701 Spring Hill Ring Rd, West Dundee city average of 4.3 stars. Based on combined rating and review volume, it currently ranks first among restaurants in SPRING HILL MALL, 701 Spring Hill Ring Rd, West Dundee. There are 10 photos associated with this location.

About Red Lobster

At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the... More

Hours

Saturday11 AM–11 PM
Sunday11 AM–10 PM
Monday11 AM–10 PM
Tuesday11 AM–10 PM
Wednesday11 AM–10 PM
Thursday11 AM–10 PM
Friday11 AM–11 PM

Customer Reviews

★★★★★ 5.0 Odalys Cordova Gonzalez · Mar 2026

This seafood boil was amazing! And at such an amazing price. I will say Logan was an incredible server. I would come back just for the service we received. He explained the menu and gave us awesome recommendations. He also took his take and was patient with us when explaining the spice levels. Overall 10/10 service! Lucky to have him!!

★★★☆☆ 3.0 Rick I. (Shark) · Aug 2025

Food was fresh, hot and one of the best spots for red lobster that we've been to strictly in terms of food. The service here is the slowest I've seen from any Red lobster I've been to prepare accordingly. The atmosphere feels old and outdated, not a big deal because the food was solid. I feel like service could've been a little better like when a server asked a table behind us if there was any special occasion, and it was more blunt and straightforward for us. Not terrible but timing is something that needs to be worked on.

★★★★★ 5.0 Dwain Stadie · Sep 2025

Food as always was excellent, and our server Jose was the nicest must caring server we've had in a long time, your so lucky to have him on your staff, awesome job everyone.

★★★★★ 5.0 MaKenzie Baker · Jul 2025

I was visiting from Marquette Michigan where I work at a red lobster! My one request for the trip was to go to a local red lobster. (Can’t get away from the place; nor would I want to!) Our server - I wasn’t able to catch her name, was PHENOMENAL! She was engaging and interacting even though she was super busy. (Mini rush!) I was pleased with her quick service and her ability to be personable. The food was amazing. I got my favorite - the Bairdi crab your way, old pay parm flavor. It was steamed to perfection, and the sauce was just so flavorful. The crispy potatoes were just crunchy enough and the right amount of salt to cut through the rich sauce. The bacon mac and cheese was absolutely wonderful, the bacon was fresh and warm, and the cheese sauce coated each noodle. As a fellow RL emp

★★★☆☆ 3.0 Sarah bomhack · Feb 2026

Honestly food was amazing! But we walked in to no one. No host bartender or server.. which I work in restaurants and I get that. But we sat at the bar top for 10min seeing no one. Since I am in the industry I like to be in and out of places. I spend enough of my life inside those places. Typically me n my boyfriend are in and out in 45mins. It took me 30mins to get my water and my drink. 1hr till our food hit. Not a kitchen problem but the bartender was maybe busy or just hanging out idk. It was my birthday and I typically don’t say anything but this was horrible… Also a DoorDash guy showed up and was patiently waiting at the front for a good 10mins. No one was at the front. When he started walking to the kitchen someone from the staff finally asked him what he needed and when he said Doo

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Fast Service ✓ Great Beer Selection ✓ Great Cocktails ✓ Great Dessert ✓ Great Wine List ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Seafood restaurantAmerican restaurantAngler fish restaurantCrab houseFamily restaurant

This listing is informational. Contact the business directly to verify credentials, services, and availability.