Red Robin Gourmet Burgers and Brews

So my daughter wanted to go here for lunch for her birthday cause she loves the burgers. Well our server Ashley was the absolute best. So patient and kind. Service was quick. My daughter was offered all types of goodies from her and the manager for her birthday. She also went above and beyond to run out and catch us in the parking lot because my daughter left her wallet at the table. She did all this with a smile. Its good to find amazing Service and food nowadays. So huge kudos to Ashley and her manager that day...I didn't get his name

Waited for 30 mins for my order. Get home and realized that they gave me Salmon instead of the chicken platter that I paid for. Service not that great and very disappointing. 12/09/2025 Review update went back to Red Robin again tonight and paid 128.00 for the family food wasn’t good with minimal sides. Fries were hard and ordered two slices of lemon cake that was dry and tasted old like it has been out for days. Just avoid at all cost and I will not be returning!

We came late at night after the movies cause we were hungry and popcorn wasn't cutting it. There were only a little bit of people. When we arrived we got seated immediately. Our waitress took our drink and fast it was great. Everything looked nice and comfy. She took our food order and we were excited. Unfortunately the food took about 45 minutes to bring to us. Mind you the next table that came like 15 minutes after us got their food like in 10 minutes. The wait time was excruciating but the food was on point thank God. Everything was cooked to perfection. It was all seasoned perfect. My salad and wound got the spot. Our waitress disappeared a couple of times but besides that and the wait it was great.

For Corporate. Arrived at restaurant two nights ago with a 30 minute wait at the door. So many open tables, but such little staffing. Came back two days later for lunch, got seated right away. It appeared that only 4 people were working. (1 cook, 1 waiter, 1 hostess and 1 food runner) As a result the experience was poor with very long wait times. Friendly staff, but they were not set up for success. Most of the Tables had food left from previous guests. For any business, cash flow is King. If you gotta cut operational spend this much, you are going to lose out on so much future growth. I know that I will not be returning anytime soon. As a long time customer and fan of Red Robin, this was definately a bummer to see. I truly hope it gets better for the company. I want to see this brand live

My wife and I dropped in for a casual date, having not been here before, and really enjoyed ourselves. The service was excellent, even a manager came around regularly to ensure satisfaction. The bottomless fries are tasty and helped pass the time until the main courses arrived. The music playing in the background hit that 'just right' volume where I could hear it, but also talk to my wife comfortably. I tried the Banzai burger (teriyaki and pineapple), finding it a unique blend of sweet and savory. I liked the food so much I polished off two baskets of the bottomless fries and the broccoli, with a shared Sunday for dessert, dipping my fries in the melted ice cream like a frosty. All in all, it was a fun date for a decent price. There were quite a few other dishes on the menu that looked ta