Red Robin Gourmet Burgers and Brews

SERVICE is SHODDY :( > It’s a shame to report that Hemet’s Red Robin has gone down in customer service. Our host who seated us was sweet, and that’s about it. I visited in a group of 6, by the end of the night I didn’t appreciate the service given to one of the members in our party. Five out of six of us received our food in a timely manner while our friend waited an additional 20+ minutes for his order. He did NOT come late, nor did he order after us, we all ordered and arrived at the same time. All he ordered was a Donato’s pizza, yet our waitress didn’t notice his food was missing. We literally had to have her go check! My main issue is the way this location handles Bottomless Fries now. Aside from our waitress being hardly around, it took forever to refill our bottomless fries. When o

I always have the usual whisky river bbq burger and today it was much better than all the other times I've had it at the Temecula outlet. Service was excellent. Even the fries were better than usual.

Very underated. Great burgers & fries. The onion rings are 🔥 This hot honey pizza is delicious!

Great food. Great experience. Good place to watch the football game and eat. We were told a 15-minute wait but got placed almost immediately. Someone had a birthday behind us and the singing was a little loud and off-key but other than that good times. Honestly they could have warned us or sat us elsewhere. There was space. Can't go wrong with bottomless sides and drinks. Get the sweet potato fries (fresh every time) and use the Red Robin seasoning.

I will never eat at this Red Robin again. It was genuinely one of the worst dining experiences I’ve ever had. From the moment we were seated, the service was completely unacceptable. Our server disappeared for long stretches of time and was nowhere to be found whenever we needed anything—refills, condiments, even just basic check-ins. It honestly felt like the staff had no training or sense of customer care. We waited far too long for simple things, and the overall atmosphere made it clear that good service is not a priority at this location. By the time we finally received our food and the check, the experience had already been ruined. I’m shocked and disappointed that a national chain with a reputation for family dining would allow service like this. This visit was enough to convince m