Red Robin Gourmet Burgers and Brews

It's been awhile since I've been to a Red Robin because I had a bad experience the last time I went. I thought I'd try out this location and I'm happy I did. The guy working the bar area was nice and attentive. My burger was juicy and flavorful. I came on Nov 24th for a late lunch and when I entered the young hostess with curly hair didn't say hi or speak to me at all. I honestly thought she couldn't speak until I heard her speaking to a family as I was leaving the restaurant. She used hand gestures for me but didn't say a word. It was really weird and unprofessional.

I got a to go order and it was buffalo wings and fried pickles. The wings were not ready when i got there and were soggy once they arrived. I immediately gave them back and asked just to swap gor a chicken sandwich which was a $1.50 difference. I was more than happy to pay the difference but Alejandra the manager 01/04 1230pm told me she would have to refund the whole order and i pay again. I told her that seemed like a lot for. A $1 difference and her tone and demeanor was so unprofessional. She gives a very racist vibe. I will be contacting corporate. Now she is intentionally taking a long time to provide my refund and i am sitting in the establishment uncomfortable

I came for my birthday 🎂, and I always do every year. Sadly 😥, I was disappointed.....by the size of the burgers which was greatly reduced, it used to be the size of my hand, now just half of it. This will surely be the last time I visit RR. The service was poor as I mentioned to the lady I wanted somewhere not too open, but she kept looking at me with the side eye.

The food is always really good here, especially the burgers. I love that you can get unlimited French fries with most meals, and they give you the option to choose between French fries, a side salad, or broccoli as your unlimited side. I usually go for the Haystack Double with a side salad and no tomatoes. I also try to encourage the server to bring me as much ranch dressing as they have in the back. I almost drank the ranch once, but I held myself back and saved it for my French fries or salad instead. My kids usually get the three-piece chicken fingers from the kids' menu, with mandarin oranges on the side. I also tend to go with the unlimited root beer float. I mean, how can you go wrong with a root beer float that's just amazing? The service here is usually great, especially when it

My boyfriend and I decided to get Red Robin because we wanted to try it, so we get into queue and we get seated and honestly the first thing I noticed was how dirty the restaurant was. I am not the type of person to notice this, but it was way too noticeable. The floors were unswept, there was no busser, it was honestly disgusting and seeing a buffalo sauce splatter on the floor, for over an hour, and no one cleaning it up, along with wrappers and fries on the floor. Just seeing that took away my appetite. Also the people next to us was a son and his dad and they had ordered food before us and we got our food first which was odd and then the restaurant messed up on the dad’s food twice and the manager that “apologized” for the inconvience was so rude to the dad when he mentioned that the o