Red Robin Gourmet Burgers and Brews

Winchester, VA · Restaurant

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Winchester
#191
of 323 restaurants
City Percentile
35%
rating percentile
Address
Red Robin Gourmet Burgers and Brews, 110 Merchant St, Winchester, VA 22603
Phone
(540) 686-1287
Website
www.redrobin.com/locations/va/winchester/rutherford-crossing-113
Status
Closed · Opens 11 AM Sat

Red Robin Gourmet Burgers and Brews is a restaurant located in Winchester, VA. It is one of 323 restaurants listed in Winchester. Its 3.8-star rating is slightly below the Winchester city average of 4.3 stars. There are 10 photos associated with this location.

About Red Robin Gourmet Burgers and Brews

Home of craveable craft burgers, bottomless sides and beverages, and a welcoming place to gather with family and friends. Red Robin is where you can take a well-earned break, relax, and feel taken care of. From burgers, sandwiches and satisfying... More

Hours

Friday11 AM–10 PM

Customer Reviews

★★★★★ 5.0 Jon Ramos · Mar 2026

Had such a great date night at Red Robin with wifey! Everything we ordered was absolutely on point. The ribs were tender, juicy, and falling right off the bone with that sweet and smoky glaze. The fried shrimp were crispy on the outside, perfectly cooked on the inside, and paired so well with the dipping sauce. The avocado burger was a standout—fresh, creamy avocado with a thick, flavorful patty that made every bite satisfying. And of course, you can’t go wrong with their bottomless fries! To top it all off, the cookies and cream milkshake was rich, creamy, and the perfect sweet ending to our meal. Thick enough to feel indulgent but smooth enough to sip without a struggle. Great food, generous portions, and a fun, relaxed vibe—definitely one of those spots that makes you leave full and hap

★★☆☆☆ 2.0 alondra fisher · Dec 2025

I want to let management know the horrible experience we had tonight . First I would like to say that times are hard for EVERYONE, eating out isn't a every day thing most families are doing especially during the holidays. So when we decided to eat out on sunday and choose Red Robbin to spend our hard earned money and get a subpar experience with no apologies is very disheartening. Our server was fine . We waited for our appetizer for a VERY long time, enough to make the server say " i apologize for the delay, my manager will be out soon " which is fine but before he said that he had put down TWO basket of fries to the table next to us, when they got there AFTER us ...he could have given us one to hold us over . Fast forward a couple mins later a different man came out with our appetizer

★★★★★ 5.0 Sarah Jean McIntire · Sep 2025

I just had the absolute best experience at Red Robin thanks to Derek, our server, and his manager. Derek was phenomenal from start to finish—friendly, attentive, and genuinely cared about making sure everything was perfect. He anticipated our needs, checked in at the right times without hovering, and made the whole meal more enjoyable. His manager was equally impressive, leading by example and showing the kind of professionalism and warmth that makes a huge difference. Together they created one of the best dining experiences I’ve ever had. Both men deserve recognition for going above and beyond. Red Robin is lucky to have them!

★★★☆☆ 3.0 Cierra Van Fossen · Dec 2025

I love Red Robin’s however ordering through their online website can be hit or miss. I received my chicken with the salsa dumped over top. I was also missing my broccoli from my order. Staff was very quick to help rectify the issue and gave a refund. I think I’ll just stick to in person instead of ordering online.

★☆☆☆☆ 1.0 Kristina Titus · Mar 2026

Got a whiskey burger and it was brought out as a cheeseburger nothing on it but lettuce. When the manager even served it to me she said who got the cheeseburger? I said no I got a whiskey burger she said oh yeah my bad. There was no sauce on it at all. Our waitress took it back and the manager brought it back saying the sauce was u see the cheese I picked up the cheese there was no sauce. She said well we can go add more or make a new one. I said just forget it and refuse to eat there. Then all our drink went dry. Finally the manager comes out and refills them. We were never asked for any endless refills of fries nothing. I do not recommend eating her.spend your money elsewhere.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

RestaurantAmerican restaurantGrillBarBar & grillFamily restaurantHamburger restaurantLunch restaurantTakeout RestaurantTraditional American restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.