Rick's Barbecue

I am horrified now to eat at ricks. So I used uber eats to get lunch sent to me and a co worker today for lunch since we are at work. I ordered a bama wrap and she ordered a pork sandwich. The wrap had a bone in it that if it were a child eating, could have gotten choked on it or worse. my co workers pork sandwich was supposed to be ordered with mustard slaw and without pickles. She received the regular slaw and with pickles still on it. The fries were cold and rubbery. The uber driver was great and got it too us fast, it was not because she ran late or anything. I always enjoyed ricks in the past. However, this was not a great experience this time and probably won't be back.

Came through the drive through for dinner and after getting in to sit down and eat I realized my meal was not right. I was over charged rather than up charged for the chicken stew as a side. I went in the next day to request a refund of the difference of my meal price. The employees that handled the issue were top notch on customer service. I was treated pleasantly and accordingly. The manager that handled the refund was sweet and went above and beyond what I was requesting. She took an unpleasant experience and gave me multiple reasons to want to be a repeat customer. Great job in helping the customer and I’m grateful to see customer service still exist! Thank you for being outside of today’s norms!

I go to this particular branch as it's always been really good,hot and fresh. I ordered the potato skins, my husband got the salad. The potato skins were terrible. They were old, dry and cold. Just not the best meal this time. I was sadly disappointed this visit. I've left a 5 star review before, just not this time.

I had the best loaded baked potato ever!!! Everything that I requested on my potato was there and the sweet tea was amazing!!! The cashier was very courteous 💕🙌🏽🎉 I will order again!!!!

I’m gunna brag on a young man who works there I think his name is Brayden. Anytime I come through he is the nicest person! So soft spoken and has great customer service. Definitely deserves a raise.