Rita's Italian Ice & Frozen Custard

The lemon Italian ice was not tasty. I felt like having a glass of ice. I told the employee that the product wasn’t at the level expected. She tasted it in front of me and told me that she liked it. What an attitude. Not the customer experience expected. I will never go back. Not recommended.

I was really disappointed with my visit to this Rita’s location. The overall cleanliness of the store was concerning—counters looked sticky, the floor hadn’t been properly cleaned, and employees didn’t appear to be following basic sanitation practices consistently. I also noticed food being handled without clear attention to hygiene, which made me uncomfortable ordering. On top of that, management didn’t seem attentive or proactive when issues were visible, and the atmosphere felt unprofessional. This was not the level of cleanliness or care I expect from a food service establishment. I hope this location takes sanitation and customer experience more seriously moving forward, because Rita’s is usually better than this.

This store is fantastic. Andre is all about customer service and works tirelessly to ensure everyone is happy at ritas. All the staff love him and so do the customers! We use this Ritas for our events and Andre always comes through above and beyond. Looking forward to many more Ritas visits and special events with the ritas truck!

Very friendly staff great positive atmosphere. The custard was amazing with the frozen ice wow. I really recommend this place.

Rita’s Ice Cream in Deerfield Beach is my go-to spot, and it’s not just for the amazing treats! The Concrete Mudslide is my absolute favorite—rich, delicious, and always made perfectly and the same. But what truly sets this place apart is the incredible staff. Mya and Erin, along with the other teenage girls who work there, are always so kind, positive, and welcoming. Most often you don’t find that in teens. Most places kids are on their phone talking to one another not paying attention to the customer but here every single one of them and I’ve met at least 6 are amazing. There isn’t a time I walk in without being greeted with a smile and genuine hospitality. The ice cream is fantastic, but it’s the warmth and friendliness of the staff that keeps me coming back. Highly recommend!