Rita's Italian Ice & Frozen Custard

Middlebury, CT · Ice cream shop

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Middlebury
#16
of 23 restaurants
City Percentile
5%
rating percentile
Address
Rita's Italian Ice & Frozen Custard, 900 Straits Turnpike, Middlebury, CT 06762
Phone
(203) 758-2888
Website
www.ritasice.com/location/ritas-of-middlebury-ct
Status
Closed · Opens 1:30 PM

Rita's Italian Ice & Frozen Custard is a restaurant located in Middlebury, CT. It is one of 23 restaurants listed in Middlebury. Its 4.2-star rating is slightly below the Middlebury city average of 4.5 stars. It ranks #16 of 23 restaurants in Middlebury. There are 10 photos associated with this location.

About Rita's Italian Ice & Frozen Custard

Rita’s Italian Ice & Frozen Custard is the largest Italian Ice concept in the nation. With over 600 shops operating in 32 states, our popular chain offers a variety of frozen treats that will leave your taste buds wanting more! Italian Ice - our... More

Hours

Saturday1 PM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 James Fitzsimons · Oct 2025

Posted hours are incorrect, they do not close at 8:30pm they close at 8pm and are leaving by 830pm. No service what so ever refused to serve me and my family regardless of 15 minutes to closing Response to Owner- I did reach out but instead of any help I got a lovely accusatory response from either yourself or a manager telling me I was unable to tell the correct time and should be sure I am arriving during business hours. Offered nothing and was generally abrasive, not a great look for a food service.

★☆☆☆☆ 1.0 J F · Oct 2025

Came all the way out here for some famous Rita’s, only to find the place closed—even though the sign says they should be open. Go figure! Judging by the other reviews I’m actually not surprised.

★★★★★ 5.0 Logan Crownshaw · Mar 2026

It’s was very delicious nice workers and very good italian ice

★★☆☆☆ 2.0 Dan Green · Jul 2025

Place is a dump... not like other Rita's locations. The location is really odd and hard to find. They were out of popular flavors. What we ordered looked nothing like the picture... completely opposite.

★☆☆☆☆ 1.0 Lauren Lew · Mar 2025

Apparently free Italian ices today but they do not have any signs that say that. In fact there was a hand written sign that said first day of spring there is a $2 up charge for custard - weird. Also the flavors were not good, no cream flavored ices. Seats up on half the store. Hiding the special, did not tell us when we were in the store as if they were trying to hide the special. The two store owners were right there just standing there plus a store employee. Also agree we’re stingy on the custard. Probably will not return to this Rita’s.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Assistive Hearing Loop

Services

Ice cream shopDessert restaurantDessert shopSundae restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.