Ruby Tuesday

I wouldn’t normally write a review but the quality of food and drink here is atrocious. I ordered a Woodford reserve (neat), and it tasted like water with a splash of Woodford. They very clearly are watering down their bottles. The kids Mac and cheese is just Kraft box mac thrown on a plate. Our server was very nice and welcoming (the only reason this is 2 stars and not 1 star).

It was not the servers fault. No one's dinner came out at the same time. I was the last to get my plate. The food was good. The waiter did not understand what was happening in the kitchen. People around us had waited a very long time for their food. Someone else was trying the complain to the manager, who seemed to be avoiding them. The waiter said he went back to the kitchen to check on food, but the the whole kitchen staff was having a pow-wow. Entrees were on plates with no sides, the salad bar had 5 empty items, not low, empty. When I suggested that the waiter tell the kitchen what's up, he said he had to choose his battles. This place really needs a team work retreat. But seriously, get your act together. I do not like to complain. I felt bad for the waiter.

The catering/delivery coordinator is outstanding! I’ve been able to work with her on many occasions and she has delivered top notch service 100% of the time. She is a credit to the organization and should be recognized as a valued employee! I continue to use the restaurant because of her commitment to excellence and pride she displays in her job… it’s a rare trait.

We waited for a while to be served. We sat at the table. Once we ordered the food took forever to come. Once I got my ruby’s cheeseburger and fries it was hard as a rock. The bread was not only toasted it was hard all the way through. The lettuce was black. That’s the first thing I noticed. I didn’t eat anything from my plate. The salad bar had brown lettuce. Wasted my time sitting waiting for a meal I couldn’t eat.

We went to Ruby Tuesday for a late lunch to celebrate my spouses birthday. We haven't been in years. We had a lovely Waitress ,Kelly, she was super! However, same couldn't be said of the salad bar. It used to be grand but this trip was disappointing. There were four bins of iceberg lettuce and every one had a lot of brown browning lettuce. I had to pick through all four to find enough that wasn't brown to put on my plate. Main reason I wanted to come was for the salad bar. Very disappointed! Also had no Romain lettuce, eggs, sliced/chopped tomatoes either. Bell peppers were to big and had to cut them in order to eat them. My 82 year mom wanted mashed potatoes with gravy but we're told Ruby Tuesday does not have gravy of any kind. Another disappoinment. She went with salmon, Cole slaw