Sabertooth Mexican Grill

The zoo is a regular place for me. I come here very often and always eat at the sabertooth grill .Service is very on and off, depends on who’s working that day. I have one person in mind that I want to write about very briefly, Emmarie. I’ve noticed that whenever she works, she’s always giving attitude. It seems that she doesn’t want to be there, which I can understand, but at the end of the day she chose that job. Her customer service is absolute trash and the way she talks to people is horrifying. Her customer service is -5/10. It’s not hard to be nice but it takes a lot of unnecessary effort to be a mean stuck up little girl. Something really has to change.

The food tastes pretty good and it's by far the best restaurant in the zoo. However, some of the staff were unpleasant and it felt like they didn't want to be here today. The people at the cashier were very nice though.

The food is like a school cafeteria but airport prices; SDZ would benefit from investing in their food options a bit more. I ordered the beef taquitos which comes with rice and beans and the portion size for the rice is a complete joke. Not even a handful.

The Sabertooth Grill wasn't to bad of an establishment. The food was actually way better than I expected it to be given where I was. I got their bourbon burger and it was quite well worth it even though it was a little on the pricey side of about 13-14 dollars. The location for eating was a little dirty as can be expected with a high traffic area such as the zoo. One thing I did notice was they put the children's seats for the tables in the sunlight when the attendant went and picked them up. I don't have kids but i figure that's important for some.

They switched out the register person who was way nicer. The staff mischarged my wife, then lied about why until the manager explained he hit the wrong button. Staff felt like they were really bummed we were ordering food.