Sabor Caribeño Restaurant

The food here is genuinely good, but I will never return because of the rude behavior from the women at the front. It’s also extremely overpriced. The constant eye-rolling while guests are ordering and the personal phone conversations—even when there’s a line—are completely unprofessional. I was so turned off by the attitude and overall atmosphere. It’s a shame, because with better customer service, this place could really thrive. I’m warning others: yes, the food is good, but if you don’t want to deal with nasty attitudes when you walk in, stay away from this place.

The nicest people ever and the food is delicious it speaks for itself 😄

Food is great. Whether ordered or picked it’s always consistent. Their customer service is not great. We’ve covered a few times for pickup and it seems like every time we order the order is wrong. Recently placed an order and it was for yellow rice and chicken and they gave us white rice beans and steak. Ordered chicken and cheese empanadas, got beef. Husband had to wait an extra 15 minutes to get order corrected. Woman/girl at the front argued back saying that’s not what you ordered on the phone instead of just trying to make it right. Empanadas were also pretty much empty. Again we’ve never had an issue with the food. I would even say some of the best in the area as far as food. However call in for pickup seems to be a toss up and customer service almost doesn’t exist.

Sent my boyfriend to pick up some food and never again. Said the workers weren’t friendly, energy was off, and they were obviously starring and talking about him. Couldn’t even reply to a “thank you” or “have a good one”. If you want people of all backgrounds coming to try and experience how good our cultures food can be then maybe try and be more welcoming. Wish I could’ve listened to the rest of the reviews saying the same.

Came there with my fiance cause she wanted some soup. From the time we walked in it didn't feel welcoming at all. The man behind the counter acted like he didn't want to serve us. We asked what kind of soup they had he was clearly annoyed and very short in his response. After ordering we sat to wait. The man went to talk to two waitresses and all three looked at us and laughed. After waiting for a while I went to him and asked how long before the soup will be ready he looked at me and shrugged his shoulders and said I don't know. We got up and left. We've heard some people around there had the same experience with rudeness. And that the food isn't good either. I'll make sure I let everyone I know never go there. Very unprofessional