Sai Gai Japanese Steak House & Sushi Bar

Norfolk, VA · Japanese restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Norfolk
#461
of 773 restaurants
City Percentile
33%
rating percentile
Address
Sai Gai Japanese Steak House & Sushi Bar, 7521 Granby St, Norfolk, VA 23505
Phone
(757) 423-1000
Status
Closed · Opens 4:30 PM

Sai Gai Japanese Steak House & Sushi Bar is a restaurant located in Norfolk, VA. It is one of 773 restaurants listed in Norfolk. Its 3.9-star rating is slightly below the Norfolk city average of 4.1 stars. There are 10 photos associated with this location.

Hours

Saturday4 PM–11 PM

Customer Reviews

★★★☆☆ 3.0 Justin Coultman · Oct 2023

This place has been here for a while and it is definitely not what it used to be. Went here for my boys "40th" birthday came here thinking it was going to be the same experience from what I had years ago, boy was I WRONG. The hostess was very nice I must say and was also very attentive in taking our orders or was for of us Myself, him his mom and his lady. But when the guy came out to do the cooking on the flat top he was just terrible. He did some kind of twirling of the spatulas and hit my boys lady with one because he missed the catch. It was like he was drunk or something. There was no real show he put on at all like you would normally see at a hibachi place at all. The volcano was the WORST no fire no nothing he put some oil and some soy sauce in it blew the whistle it bubbled over fo

★★★★★ 5.0 Fernando Jimenez · Jun 2024

So appearance wise, it is significantly below average. Food wise this place takes the cake, the food was outrageously good and the drinks were on the small size but they pack a punch. I would definitely recommend.

★★★★★ 5.0 jermaine holley · Sep 2025

Delicious food and great customer service! The Best Japanese hibachi restaurant in the Region by far. Steak and shrimp with fried rice is my favorite! I can't get enough of their Fried rice. What a blessing to have this restaurant continuing to provide quality for so many years. Very much appreciated and a place I look forward to dining. There is no place like it! Thank you for creating such incredible food experiences Sai Gai Japanese Steakhouse and sushi bar!!!

★☆☆☆☆ 1.0 Josh Escolero · Dec 2024

I hope the dine-in experience is a lot better than the take out food because I would have been better off buying boxed Rice-A-Roni and frozen shrimp somewhere else. Aside from the filet mignon not having any flavor, veggies as stale as cardboard, the Yum-Yum sauce might as well have been mayonnaise!

★☆☆☆☆ 1.0 Scott C · Sep 2021

Agreed with poster below...Guy cooking had no interaction at all with everyone at the table-looked and acted like he absolutely hated his job and his customers. Way overly expensive for a very little bit of food compared to other Japanese steak houses Our meal for 2 was over $50 and definitely NOT worth that. Should have been half that for what we received. We initially asked for more yum yum sauce before tasting it, but the "chef" ignored the request. Then when he did give us more, most of it was ladled onto the table next to the container. --Thanks! The yum yum sauce was yuck yuck watery goop. Gross. The shrimp tasted old. Almost walked out after the water with a mushroom slice (soup) was served. Should have been clued in initially by the fact that there were NO cars in the parking l

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Japanese restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.