Salsa Fresca Mexican Grill

Was going to give this place a third strike but I rather not waste my money. First one was a few weeks ago when a worker rang someone out then grabbed chicken tomatoes and corn for my meal with all the same gloves and without using utensils. Second strike was today. The brown must have been cooked for 5 min because it taste like cardboard . Not to mention the protein servings are 3oz….. 3OZ!!! I would have demanded a refund but I took the order to go. So it was a nice “pleasant” surprise when I got home. These franchises are not ran by managers or owners. It’s clear no one is checking on quality. I’ve been to a location in Brewster. Clean as a whistle but my food was ICE cold 2 min after I paid. From the register to the table. So I would NOT recommend this place.

I’ve been coming here for a long time and usually order the same thing (Baja chicken tacos), but the experience has gotten worse and worse. Tonight the tacos were genuinely terrible — and the portion of chicken was dramatically smaller than usual (one small scoop total). When I asked about it, the staff member insisted “that’s the correct amount” and then immediately tried to upsell extra protein. If this is the new portion standard, you should be transparent about it — because it’s not what regular customers expect. Between the declining quality, inconsistency, and that interaction, I won’t be back.

I ordered a regular, adult-sized burrito and this is what I got. My girlfriend and I were both given incredibly small portions and the employee who served us acted as though we were inconveniencing her by being there. I am a frequent customer of Salsa Fresca across their multiple Westchester locations, but I have to say I have been consistently disappointed by the location in Thornwood. Go to any other Salsa Fresca over this one

I’m vegan and I made my own bowl. It came with chips and salsa. Everything was very fresh and delicious. The restaurant was very clean. The rose hibiscus iced tea was more phenomenal than words can say. I’m definitely going back. It’s like if you took Chipotle and made it really nice and way better!

Great addition at the Columbus Plaza. Service was quick. The area sitting was somewhat clean. Food was delicious and you can customize your order. You can also download the app and collect rewards from it. Catering is also available at salsa fresca.