Sansei

A horrible experience and will not recommend this place at at Northridge. Their customer service was horrible and so unfriendly. I ordered a combo of teriyaki beef and shrimp. I saw that the cook practically just dropped the shrimp a second then turned them over then placed them on my food. I told the cook that the shrimp isn’t cooked yet. The cook then asked them cashier to talk to me. The cashier told me that the shrimp were previously cooked and all they have to is to is warm them up. I told them that the shrimp weren’t previously cooked cause if they were cooked it would have been orange/pinkies color and it was still gray. I told the cashier to that I will not accept it cause it wasn’t cooked but he told me I can’t return it cause they already cooked it for me. I didn’t want to make a

skimped on the portions and the food was barely sauced… how do u mess up grilled shrimp and beef? my iced tea genuinely tasted like pure sugar i was about to have a heart attack omb spend your $20 buying subway pizza across the food court

Bland food. There was nothing teriyaki about it. Don't recommend. I paid 15 dollars for this ? I dont think so.

Really good teriyaki as well as good portions. The service was fast too. It'd say it's one of the good options in the food court.

If they make your order incorrectly, don’t even bother trying to get it corrected they will claim that you never told them that and that you were lying. I ordered the teriyaki beef with noodles no veggies and even then they still put veggies on it as they were trying to put the veggies on. I even tried saying again no veggies they still put veggies on and then claimed that fiance never said anything. When getting my food. I went back up to talk to them about it to see if they were able to remove it being that we had specifically asked for no veggies. The guy at the register, as well as one of the head cooks became extremely argumentative, insisting that they were never told no veggies. I even asked them if they could just remove the veggies and that everything would be fine and they were a