Sarku Japan

So, I always hesitated about these places because I do not think their quality is top. However, my husband felt like and when I looked at the picture in the menu I decided to give it a try, it looked quite good. Big MISTAKE! The freshness in the picture is far from reality. When we got the order, I realized it was chicken instead of beef and the rice was not steamed. We went to change it, AGAIN, now it was beef, but rice was still fried, we were so hungry that we did not want to keep waiting, but such a SCAM Please look at the pics to understand the difference between the advertised vs sad reality, the veggies were so disgusting.

For fast food, the shrimp bento box was tasty and filling! Hit the spot after shopping - shrimp portion was generous too!

The food is always fresh and hot and made to order. I always get the #4 with noodles. This is my favorite spot in North Park Mall. Great customer service also. Thank you!!! Keep up the great work. 🤗🤗🤗♥️♥️♥️

I didn’t eat here, but the service was pretty rough. they were open but clearly lied and told us they were closed. Website said 10am and it was 10:40; they told us to wait 15 mins.. Also had pickup orders sitting on the counter as they were cooking food right in front of us😂 would rather you tell us there is a wait instead of straight up lying. food looked good tho.

Ordered this through Uber eats and had it delivered to my job. I’ve had it before and the food was alright, could’ve provided more sauce for the chicken, but it was overall good. Service I gave a low rating because they didn’t even give me my dumplings and I was really looking forward to them. They didn’t provide any dressing for my small amount of salad they gave. Nothing like a dry salad. I included a description of everything I was supposed to get. Dumplings was not included in my meal.