Scratch Pizza

I'm giving them 4 stars because they were very helpful inspite of the problems I came across. I came across their latest offer on my phone and so I decided to try them. The summer special posted was for a 4 topping extra large pizza for $12.99. It could only be ordered through their app or website. So I went to the website and tried to find the special and could not find that particular one. I decided to call the restaurant to get some guidance, being my first time ordering and all. Long story short on this is, the guy helping me out was very patient and had to walk me through the whole process. I think their system needs some work to clarify a few things. When I got there, I was greeted by a nice young lady and my pizza was ready. I went ahead and asked about the price difference I had to

1st time eating here.One of the worst pizzas we have ever had. Got the scratch classic medium. $20, way overpriced compared to Dominoes and Pizza Pirates. Bread was so hard it was almost in edible. Overall one of the worst pizzas experience we have ever had. Barely any cheese on it. Chicken wings are tiny. $10 for a 6 piece. Complete rip off. Paid $36 for a horrible almost inedible pizza and tiny wings. We ate it becuase that’s all the food we had. Horrible horrible pizza. Will never waste my money on this place again. Will go back to my 3 favorites instead, Dominoes, Pizza Hut & Pizza Pirates. Atleast I know if I spend $36 with them I’ll get good quality pizza and be full and happy.

Ordered 2 styles of pizza. One XL and one Tavern style . Pizza was great and price was very reasonable. Tavern style was my favorite. Thin crispy crust was on point. Love the fact you can get pizzas "well done".

Pizza was good and price was reasonable. Service was excellent. Had a little trouble with the website accepting my credit card, but took care of it at the store, all good. Will definitely be returning.

Poor customer service. Substandard quality food. Even though I was a customer they would not give me plates since "They are only available for customers who dine-in" and I had ordered take-out. The quality of the pizzas I had ordered were not to my expectation especially because the cheese had stuck to the top of the boxes on every pizza almost as if deliberate. In addition to the poor service and inferior food quality the staff also conversated with me in a demeaning tone when I had asked for plates.