Shake Shack Garden State Plaza

This is incredibly embarrassing to admit, especially as a self-proclaimed burger lover, but I've never been to Shake Shack. At least, not until today, since my husband and I decided it was high time to make things right. There are three kiosks situated right at the front of the restaurant and they seem to be the main way to place an order, along with a numbered placard so servers can bring the food to your table when it's ready. You can still place an order at the register if you're paying cash (or craving real human connection), but I noticed workers aren't statically stationed by the register here. I actually like the kiosk method of ordering. I added an avocado to my Shack burger while my husband added an extra patty and fried onions and - easy peasy - we were able to make our custo

What a rip off!! I don’t usually review delivery but they gave us 1/4 of an order of fries. There were so few it was actually ridiculous. Plus they didn’t give us the shack sauce ordered. Maybe they charge employees if they fill the fry box?

The story of this establishment is a classic American success story. What began as a small hot dog stand operating out of Madison Square Park in New York City in 2001 eventually grew into a gourmet fast-casual restaurant with more than 377 locations both domestically and internationally. Located at the corner of the East entry inside the Garden State Plaza mall, my partner and I decided on a quick lunch at Shake Shack after a hiatus of several years. Upon entering this modern and inviting interior with plenty of available tables both indoors and outdoors, their large menu displayed on the wall featured gourmet hamburgers, chicken, hot dogs, crinkle-cut french fries, and milkshakes. We were greeted at the counter and decided on the Shroom Burger, Avocado Bacon Chicken, Fries, with root b

So, the staff who broght my food over was nice, food was ready fast but for over 4.00 dollars for tiny fries and a double burger portions are small for babies and not worth 20 dollars! Never again!

Your orders are now taken in the kiosks in the front of the store. Once your order is ready you will be notified via message and email. Your food will be brought to you by one of the workers. There is available tap water if needed while you wait for your food. The place is clean and the people there are nice and up to work. There was a man there with the hat shake shack garden state og who was hard at work and assisted with the customers. He showed great customer service and was on his toes the whole time I waited for my food.