Shake Shack Greenwood Village

New review: I was encouraged to come back and try shake shack again after receiving a gift card from the manager, this time I went the chicken sandwich route and it was awesome! Thanks so much Previous review: It’s okay, kinda expensive for nothing crazy. Five guys is way better. I wanted to love the French onion burger and it was Mid

Cleaned environment, great customer service. Staff all greet with a smile. Food is delicious and cooked with care. The shakes are yummy! Great holiday treats to try.

My burger was super expensive! 13$ just for the burger to be super greasy and lacking flavor! The guy who took our order was super nice, and our food came out warm and hot! I didn't order fries or a drink because it would have been +20$ for a lunch! Overall service was good but it doesn't mean much cause the food wasn't too good! I'm willing to try it again!

I visited the Shake Shack on Arapahoe Road in Greenwood Village, Colorado and ordered a burger and fries through the drive-thru. When I got home and opened the bag, I noticed that the bun was wet and had a strong, unpleasant smell. It did not smell or feel like a normal bun at all — it felt unsanitary, so I removed it and only ate the meat. I work as a cook, and burgers are one of the simplest food items to prepare. There is no reason a bun should arrive wet and smelling off like that. I called the manager right away, explained the situation, and asked for a refund. I’m still waiting for the refund to go through, which is disappointing considering the quality issue. For the price Shake Shack charges, customers should receive food that is fresh, clean, and handled properly. I hope this l

My first experience was amazing, food fresh, succulent, juicy. From chicken nuggets, to sandwiches, fries and shakes. They do it right and are far superior to fast food. The building is clean inside and out well taken care of which says a lot about how they care about their store, food, and customers. For a few dollars more you can trade that for great QUALITY and outstanding professional Customer Support and Service!! I will continue to be a Shake Shacker for Life! Here is my story: I ordered an order off of Uber eats that was over $70 the delivery driver that came did not speak one word of english. He didn't have my drinks on him I asked to search the bag to make sure everything was in the bag. He said "NO" refused to give me the bag and he just walked away without saying a word. Cancel