Shake Shack Inner Harbor

Baltimore, MD · Hamburger restaurant

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Baltimore
#908
of 2289 restaurants
City Percentile
48%
rating percentile
Address
Shake Shack Inner Harbor, 400 E Pratt St, Baltimore, MD 21202
Phone
(443) 973-3630
Website
www.shakeshack.com/location/inner-harbor-md?utm_source=google&utm_medium=listing
Status
Closed · Opens 10:30 AM

Shake Shack Inner Harbor is a restaurant located in Baltimore, MD. It is one of 2,289 restaurants listed in Baltimore. Its 4.2-star rating matches the Baltimore city average of 4.2 stars. There are 10 photos associated with this location.

About Shake Shack Inner Harbor

Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its... More

Hours

Saturday10 AM–

Customer Reviews

★★☆☆☆ 2.0 Diane · Oct 2025

Well, the only way to order is using their tablets, and someone really needs to clean those things once in a while. Also, the information on them is not very informative. I had to ask if the iced tea was sweet or unsweet, after I got someone's attention. The restrooms are locked and the code is supposed to be on your receipt except you don't really get a receipt. I tried the number on my text message, but I couldn't get it to work. Once I did get in, I found that they are in serious need of a cleaning, and a warning should be posted that the hot water is scalding hot. Condiments for the burgers are self serve. I got three ice cubes in my iced tea, and my food was cold. In general, it wasn't a great day to eat at this restaurant. But most of the staff were friendly and helpful.

★★★★☆ 4.0 Tyler T · Oct 2025

Place is absolutely packed, but the food is just so good. Make sure you place an order ahead of time so you don't wait too long. They have some of the best fast food burgers that exist! Definitely give it a try if you have never had it

★★★★★ 5.0 Global Bilal · Aug 2025

DELICIOUS ! Get the banana pudding shake, it is phenomenal. It is a translucent experience that will forever be coined in your memory. The burger is always good ! Shake Shack is always worth the try !

★★★☆☆ 3.0 Park Chin · Jan 2026

Slightly disappointed with the overall experience when I ate here. I didn't think that the quality to value ratio was very high. The burger was tasty, but diminutive. I think you will find better quality to value at another burger chain whose name I won't mention here. In comparison, they give an enormous amount of fries along with free drink refills when you dine in there, but not at Shake Shack. Also, the surrounding area is a veritable ghost town now, with a high amount of closed down businesses. This is not the fault of Shake Shack, but depressing nonetheless. It was alright, but you could do better if you have time to do some research for food establishments in this geographical area.

★★★★★ 5.0 Scotty Lewis · Feb 2026

I came here on a field trip and the avocado bacon chicken burger was so good and the coke. Good price too. Tiffany was really nice

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Assistive Hearing Loop

Services

Hamburger restaurantAmerican restaurantCatererChicken restaurantDessert restaurantFast food restaurantLunch restaurantTakeout RestaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.