Shake Shack Lake Grove

I ordered the new K-Shack Spicy BBQ Cheese Fries, a SmokeShack, Chicken Nuggies, two half and half's, an extra order of fries and a puppa'chino. $47 total. When I got home, I noticed the K-Shack fries were missing the cheese. They were just powdered with the K-Shack powder, which to be honest, feels like cajun seasoning. There was also no Korean BBQ sauce on the fries or on the side. My daughters nuggies were supposed to also come with BBQ sauce, that was also missing. She opted for ketchup out of the fridge. Also to mention, we were sitting at the table in front of the pickup area. I was watching as the woman brought our order, placed it on the counter, looked up, said nothing and walked away. I only knew it was my order because a puppa-chino was with it. I gave it 2 minutes to see if

I tried the Truffle Burger, and it had a rich, juicy beef patty topped with truffle sauce that really elevated the flavor. The melty cheese and soft bun rounded out the experience nicely. While it wasn’t the best burger I’ve ever had, it was solid—I’d give it a 4/5. Plus, the service was excellent!

Stood in the front at the register for more than 7 mins no one ever tried to help me dealing the the kiosk isn’t my thing I get confused and anxious trying to figure it out so I wanted a more relaxed experience! Far from what I received and for a place so expensive u expect to get ok service at least I spoke with the manager Maria who jus say oh I’m sorry I’ll speak wit them … sure… it’s sad bc the kids these days refuse to work I would have never let a customer stand that long waiting to order this is not ok

Great food. Cooked to perfection. Great fries and drinks. Shakes are great. The hot dog was good but def not worth $5. Skip the dog if you can. Otherwise everything is great. Final verdict: coming back

Sweet spot for a burger and fries. Super convenient to local stores and Nesconset Highway. Order from pad or at the counter. I didn’t get a shake but they looked fabulous. Cheesy fries were good at the start but the cheese got cold quickly.