Shake Shack Nashville Tanger Outlets

Decided to get a quick lunch from the shack and was not at all impressed. We spent about $30 to much for what we got. Let me say that the staff was very very friendly. Chanada was super friendly and walked around to see how everything was I gave her my honest opinion. She received it and asked me to also complete the survey for them. I got a Chicken Shack lettuce wrap with added avocado. The avocado i got was 3 small pieces and the chicken breast was small as well. That was a few cents away from $10. They did not have a kids menu so I ordered a 6pc bite, fries, and a small mangoade with boba. Overall I was disappointed with the food and cost and what you got for what you paid for. The company did however reach out and sent me a coupon for our next visit. We did enjoy sitting on the patio

For $9+ I expected way more from their chicken sandwich. Fries were overcooked and tasted like old oil.

The burgers are really good and definitely the highlight, though they’re a bit pricey for the portion size. The fries are underwhelming and don’t quite match the quality of the burgers. The milkshakes are good and a nice treat. Service is okay. Orders are placed at a kiosk and the food is brought out to your table, but there’s no self-service drink station. Getting a refill can be frustrating since there’s often no one nearby at the counter to help. Overall, Shake Shack has tasty burgers and good shakes, but the higher prices, weaker fries, and average service keep it from being a regular stop.

This place has went downhill! The service was slow had to wait almost 30 minutes on food. When it came out it was burnt. There was no ketchup in the dispensers. You had to flag down someone down just to ask for ketchup. Finally got finished eating and went to the bathroom before we left. If I had went before we ate we would have left! The men's bathroom was destroyed! Trash everywhere and no soap in the dispenser! None, zero! So who knows how long it had been empty! Just disgusted! This used to be one of my favorite places for a burger, not anymore! Done....sorry, will not be back!

The place is nice and clean. I went at 3pm on a Saturday so it was busy but my food did come quick, hot and correct. You order on a screen, take a number and they bring your food to you. They serve smash burgers so I suggest getting two patties on the burger and the drink in the picture is a large drink. No complaints and would definitely eat there again.