Shake's Frozen Custard of Destin

I appreciated the associate who took our order with a smile. The one who delivered our order had a wonderful smile as well. I was very disappointed for a traveler wanting to taste a delicious Chicago Hotdog. It was not cooked well and it had a topping that I specifically requested not to have. They were not busy so I was not sure why that happened. My receipt even had, no mustard. The drink and chips were the only enjoyable part of our meal. We spent $23.00 for two combos. I was looking forward to enjoyment and unfortunately, I was disappointed.

Nasty, don't waste your money! Response to owner: Hello, I’m responding to your reply to my review. The comment about reviewing my public profile and suggesting dissatisfaction is a “common theme” was unnecessary and unprofessional. My review was based solely on my experience at your establishment, not my history elsewhere. When I realized there was an issue with the product, I was already driving away and did not feel it was worth returning. Based on that experience, I chose not to come back. I did not ask for a refund or for the issue to be corrected, I simply shared my opinion. The statement that your “hands were tied” also felt misplaced, as I never claimed your staff was unable to fix the issue. Google reviews exist to allow customers to share honest feedback, whether positive or ne

Always worth the drive out from Navarre for this. The custard flavors are amazing and they are willing to make whatever you want. On top of that the employees are so nice! Highly recommend!

I was excited to try this dessert shop because the menu items looked wonderful, but the experience was disappointing. When I ordered, the lady assisting me was unfriendly and lacked proper customer service. I also found it strange that she didn’t offer the smallest size, so I ended up ordering the next size up. The concrete wasn’t horrible, but it was very grainy and lacked flavor. Despite the dessert being underwhelming, the lack of customer service was the most disappointing part. As a polite, paying customer—especially at these prices—I expected better. Destin has many other dessert options, and I would likely try those before returning.

Came here around 9pm, there wasnt really a wait at all ordered a drink and a Sunday very pleased the custard was very flavorful and the workers were very nice and they had my order out fast, I was also very pleased with the amount of toppings and how fresh it all tasted will most definitely be back again the price all makes sense with the current economy well worth it.