Shinnecock Lobster Factory

While planning for our stay, we bookmarked Shinnecock Lobster Factory as a MUST try. This place did not disappoint one bit! We ordered a Classic Cajun Mayo Shark Size Lobster Roll, Lobster Fritters, and a Crab Cake Burger. Everything was super fresh and tasty. The lobster was juicy and well seasoned and the Crab Burger was stuffed and well made. We definitely look forward to coming back for lunch during our stay. This is indeed a MUST TRY, you will not be disappointed.

Shinnecock Lobster Factory produces easily the best lobster roll I’ve had in the Hamptons (it’s not close) and is up there with the best in Maine. The size is generous (easily double most others), and importantly you get whole lobster chunks, not the shredded lobster with celery found in so many places out here. Seasoning is also on point, and it’s served in a high quality brioche bun that’s been griddled with butter — possibly a bit sweet for some, but worlds better than the dried out buns that are typical of other rolls out here. The only ding would be on the chips — a bit soggy during our visit, but it doesn’t matter when the lobster is so good. Absolutely worth a visit!

After being stuck in traffic for 2+ hours to then walking 30 mins to get to this establishment. Our excitement was crushed with the WORST customer service my husband and I could’ve ever encountered, as customers that have visited many places and tried many many food establishments this is by far the worst that takes first place of poor customer service. The young lady that worked today was very nonchalant and has zero respect for the customers that try to bring business to this restaurant. The menu was apparently limited to very few options of what they had to sell to customers today. We started calling our items from the menu we wanted to try to which she responded “no we don’t have” at least to 3 times of trying to order things. Without informing or suggesting alternatives or the options

Absolutely disappointed! I ordered the classic citrus. Notice they gave me the mayo version. Went back and asked if this is the right order and they say I’ll rinse it with water ! What?!? I just paid $40 bucks for each. And the lobster bisque soup was beyond salty! I ordered two also and boy do I regret! The owner had gotten lazy and hired these college kids to make the food. Honestly the kid deserves credit for working. Save your money and just go elsewhere in the Hampton.

We love lobster rolls so stopped by here and picked up the Hamptons (warm butter and chives) and Diavolo (spicy pomodoro sauce). The rolls were delicious and the chips (they tasted homemade) were amazing. The portions were big (we got the Whale; 8oz of lobster) and they def didn't skimp. The lobster was fresh, but unfortunately every other bite was overcooked and a bit rubbery. We thought the pomodoro sauce was great and the chives were fresh. We may have to come back and give this place another try when we are back in town. The lady who took our order was a bit rude/unfriendly but that could have been because another customer that ordered before us was extremely rude. Could also be this is par for the course in this area. I did like the fact they had picnic style seating out back which