Shipley Do-Nuts

This was the first time we ever patronized them however we received service with a smile. The donuts were delicious. We will go back again. 🥰👍🍩

I had an order delivered through Uber Eats from Shipley’s Donuts, and there were a few mix-ups — the wrong order, a milk that was expired, and two donuts missing. I called the store, and even though they were clearly busy, the team went above and beyond to make it right. Instead of just offering a refund (which would’ve been much easier for them), they personally delivered the missing donuts and a fresh milk straight to my door. That level of care and commitment to customer satisfaction is rare these days. Thank you to the team at Shipley’s for turning a small mistake into an experience that reminded me what true customer service looks like. You’ve definitely earned a loyal customer. 🍩👏

Donuts for sweet, kolaches for savory. We’ve got both! Come grab yours. 🍩🍩🍩

Their apple fritters are burnt. Y'all need to tell the baker that the edges& bottom of an apple fritter are to be brown (a little darker than Golden Brown), not black or very dark (near black). Don't give me that it is because of the sugar and fat. I know better. Additionally, their apple critters are extremely greasy. So, tell the baker to ensure the oil is hot enough before the drop the dough into the oil. Plus, tell the baker not to put too many apple fritters in the oil at one time, because that causes the temperature of the oil to drop too low which causes the dough to absorb the oil which makes the apple fritters greasy.

I’m from Hattiesburg so maybe I’m just used to the way they make their donuts. I assumed all Shipleys would have the same recipe but I guess not. These donuts were really thick. Thick like Dunkin Donuts and I hate Dunkin Donuts. I drove 25 minutes from Long Beach to get these because I’m pregnant and was craving them and they did not meet my expectations at all. So disappointed