Silverlake Ramen

Food is good but Service is mediocre Cashier has a “i don’t care” attitude, he asked us wait for him to do something that doesn’t seem important. There were couple of people behind us but he didn’t seem to care. He told us the wait for food is 20 to 25 minutes, even tho there is a table available and it didn’t look busy. My half egg is missing a good chunk at the time it served as shown in picture :(

Service was very fast. You order at the counter and the food comes out in 10-15 minutes. At least that is how long I waited. It can get busy on a Friday and Saturday night. This is located in the annex (basically a food court) where there's a lot of different food avaliable. It's a high traffic area so if you are looking for a sit down and waiter take your order then this is not that type of place.

BAD, VERY BAD SERVICE. I came to eat with my family at December 27th. We had a very bad costume service. They said we cannot use the tables because we were 8 people and we agreed to wait 45 minutes for have a table and our food. Then, when we were ready to have a table, they refuse to divide ourselves into two tables of 4 people each table. They told us that we cannot use the tables because they already had a lot of people and that we can eat outside the restaurant. I took a couple pf photos where there had tables availables. This place needs to focus on custome service and not focus only in get money.

Customer service was lacking. Cashier cut off my wife numerous times while taking our food order, to let her know it would be an extra charge. Don't even know the name of the cashier because she was using someone else's drawer to ring up money. Worked in the morning (short and had pigtails) 10/25 Did not call out or let us know order was ready. Had numerous people coming up and asking about order, or if there order could be taken. Even though there was a line to order she was bagging food orders and not communicating with customers. Tried to get order in house, no tables were available. When A Table did open up cashier stated she was unable to sit us at the table even though there were no other customers at the time. The food was amazing but cashier made the experience completely unplea

I love this place. We usually order doordash. The one time we go in to order in person, they have dozens of doordash orders ahead of us. They tell us that since we just want rice bowls, it will be fast. 45 minutes later and we see all of those dozens of doordash orders get picked up, more made, more picked up, and we still don't have ours. We wait and wait and wait. Eventually its insane, because our lunch break is long over and no food. We ask for a refund, and the cashier tells the kitchen to cancel the rice bowls. We hear someone in the back say "havent even started on them." Absolutely insane. We are trying to move away from predatory delivery apps and get treated like second class citizens for coming in person lol. This is wild to prioritize doordash over someone giving you money dir