Smallcakes A Cupcakery

Be careful with their charges for custom orders! Both my partner and I get custom cakes from this locations and have done so for years. Usually we pay 50-60 bucks and the designs turn out fine. This time I was charged over 100 dollars for a 6” round cake (usually 40 dollars) and was told the customization was the reason i would be paying more than double. I figured that since this was a more complex cake it would be fair. The day before pick up i got two missed calls from them along with a voice message that was silent. I tried to call back twice (an hour apart) and no one answered so i drove over there- if there was a problem with my cake I wanted to make sure it would be fine. The man working there was very nice and the call was just to question if the background was navy or black. i a

I stopped in as I was waiting for my togo order at a restaurant next door and was greeted by a warm and friendly young man!!! His customer service was top notch and truly one of a kind!! The cupcake selection was phenomenal with great variety! Something for everyone!! We usually visit Crumbl Cookie but moving forward we will make SmallCakes our family treat!! The flavor of the cupcakes and frosting were absolutely delicious and had us wanting more!! Thank you SmallCakes for putting a huge smile on our families face and bringing happiness to our bellies!! 🫶🏽 We are HUGE fans of yours now!!

We were so pleased with the outcome of the cake we ordered. I had seen an inspiration online for my mothers upcoming birthday which was a "I Love Lucy" theme. The cake decorator I believe her name is Nicole, well she nailed it! Alberto was also very kind and helpful with us upon ordering our cake. We will definitely be back soon, thank you guys so much! 🥰❤️

Second cake I ordered and i absolutely love it the design the taste of the cake. The whole experience met my expectations. I was very happy with the results.

I’ve been getting cupcakes here for the past few years. They are typically very good and worth the price. However, the past few times I’ve ordered through Grubhub, they were out of birthday cake cupcakes. Rather than ask me whether I wanted to substitute or cancel my order, they unilaterally substituted with flavors I do not like. I was very angry about this failure to communicate with me. Then, a couple of days ago, the same thing happened, where they were out of birthday cake. The Grubhub driver asked me if I wanted to cancel or sub. I was so put off again, I told him to just cancel the entire order. The driver lied to me and told me it was too late to cancel the order, when I texted him back right away. It was evident he was just hustling me for the tip, since I pre-tipped the driver.