Sonic Drive-In

Staff is nice enough, but apparently it is possible for them to lose track of who orders at which stall. Some advice: if the payment screen doesn’t show up after you’ve ordered, and someone tells you they’ll take care of it when the food comes out, don’t believe them because it’s more likely than not they’ve lost your order and you’ll have to do it all over again. Ended up wasting half an hour instead of just reordering because I trusted the person who told me they would fix it.

First time at Sonic ever. Decided to try it out because of this locations reviews and the 6 dollar smash burger deal. Quite impressive actually and very fast.

Poor customer service, didn't hear me say fries one time a car drove by and immediately cut me off from ordering and repeated fries or tots and was rude and short the entire order thereafter. Basically threw the food at us, no sauces, food put together poorly and inaccurate, and just an overall bad experience. Do better for your customers who are completely kind to you. Also there was a weird greasey film that was attached to my burger and cheese that is not burger lol

Food is Sonic. Nothing to be excited about. It has tasted the same for yeeeears. I miss the styrofoam cups. It's all over priced. Kids enjoy it and I go just to make them happy. $3 for an over cooked corn dog is just ludicrous.

Dear Sonic Customer Relations Team, I am submitting a formal complaint regarding repeated order errors, poor customer service, and the inability to obtain a refund for items that were not prepared correctly at the Anderson, California location. Order #10003691576009 was placed through the Sonic app for pickup at the Anderson, CA location. The order was missing a medium cheese tots item totaling $4.09 plus tax. Order #1000372031168 was also placed through the app at 1:33 p.m. and included a large cheese tots with onion, totaling $5.09 plus tax. This item was incorrectly prepared with chili, which poses a serious concern as my co-worker is allergic. I arrived approximately 10–15 minutes after placing the order, checked in through the app, and selected stall #2. I waited approximately 10 m