Sonic Drive-In

Coming to this place I always have my hopes high that they care about their customers but each time I pull in, im reminded why I dislike them. Its not the food but this time, the food was carelessly put together. My bag was stapled and poked myself a few times trying to check the bag before I left the drive thru. If I didnt check my bag I wouldnt have received ANY of the 3 different condiments that come with or even require to be given with items. I asked for another sauce and the guy refused to give me one saying "that item only comes with one" no wonder people dislike waiting more than 20 minutes in line for fried foods. No receipt given so I cant tell you what the cashiers name was be he needed to have more customer service training. Sonic..... tsk tsk tsk.

Amazing double smash burger(without sauce) and custom slushies. Its a car hop... you should expect a wait time, foods totally worth it. I wouldn't classify this as a fast food place, so much as a sit and eat place. Wanted to add Samantha was awesome, she helped me navigate the screen for payment, with paitence, since I couldnt seem to flip it the right way.

I placed my order through the app and requested no cheese on one of the two burgers I ordered. When I picked it up, the bag was stapled shut (which already seemed unnecessary), and since I was in a hurry, I didn’t open it to double-check the order. When I got home, I saw that the order ticket on the burger clearly said no cheese, yet it was covered in cheese. I called the restaurant to see how they could fix the mistake, but the young woman who answered was rude and didn’t apologize. She told me I could either bring the incorrect burger back for a replacement or have my name taken down for a future replacement. I explained that this was my dinner and I wanted it corrected now. Unfortunately, by the time I returned and got the replacement, the rest of my food was cold. Overall, it was a f

VERY slow restaurant, waited 30 minutes and expected it to be correct so i parked to eat down the street, i check it and its wrong, completely missing an item as well, should not happen when there was 1 car infront of me and none in the parking lot. I ordered a single meal and cars behind me were getting their larger orders first who even came after me, spent a total of 1 hour in the sonic line.

This is a brand new Sonic! With absolutely terrible service already! Trying to get into the place is very interesting there is an alleyway which is how I finally got in there. There are two drive-up windows and I sat there for what seemed like over a minute without any acknowledgement whatsoever and mind you there are cameras in the menus so they can tell when you pull up but nobody acknowledged me at all and whenI looked over the guy who wasn't there before was talking into the mic ordering before me. So I said what I wanted and I drove up and when I got there she asked me if I ordered such-and-such and I said no I tried to order but nobody acknowledged me so I would like a small chili cheese tater tot and a medium cherry limeade. She says I'm sorry I can't take your order at the window a