Sonic Drive-In

I ordered 2 drinks a sundae and 2 orders of chicken bites, I ordered it threw door dash, my dasher made stops before it got to me so I was mildly irritated by the long wait and just wanted my food so you can imagine my surprise when I get my drinks and sundae no problem but no chicken. In its place IS A BREAKFAST BURRITO!! I ordered this around 6 or 7 in the afternoon, so yk this burrito is old and dry i am very upset with this experience

A couple of things went wrong. The service was excellent, as always. The person who brought us are food was sweet and friendly. However, the wrong credit card was used even though we have a credit card on file on the app. 😡 This had nothing to do with the local Sonic. It was the app's fault. Then instead of two hamburgers, we got three and the food wasn't cold but it wasn't hot neither. And for some reason they never make their shakes mixed well. All the good stuff (In this case bits of brownie and the peppermint) is at the bottom ☹️(and it's not very much) 🤨and the rest is all vanilla ice cream. I wish they would learn to alternate by putting in some vanilla ice cream, some of the good stuff, vanilla, some of the good stuff, so it's mixed through out. This is a curbside only service. Ther

Beyond ridiculous...ordered a large mozzarella sticks, a large tot and a bag of ice...the mozzarella sticks are separated into 5 different bags with 2 mozzarella sticks in each bag, and all were rick hard, my tots are cold, and my ice was 1 big rock of water. After sitting there for almost 30 minutes after it said my food was on its way out.

Hire more staff or do your scheduling better because I waited over 30 minutes for one mobile order combo meal ended up having to call customer service for a refund and that was a nightmare. At least come out and check in on people or update them if you’re a manager.

The wait times are AWFUL. There’s only one out two cars there at times and it’s still a 30 min wait time EVERY TIME. It’s been like that for months not sure why but I didn’t get all of my food in an order and by the time I got the rest of the order the other food was cold. Do better