Sonic Drive-In

There was no one in line & it took over 10 minutes waiting at the drive thru lane. The “slushie” was mostly ice as the juice disappeared rather quickly. Even other slushies like from 7/11 or Taco Bell aren’t that bad with the ice/drink ratio. Ice cream hand shake was essentially flavorless besides the cookie pieces. The base itself was not adding to the drink Pretzel is kind of hard to mess up & cheese is just prepackaged nacho-esque. Can’t really mess it up

I placed an online order at 7:02 pm. I followed the app instructions and parked at a stall and typed in stall # which was stall # 2.. also pressed button on stall and no response. I waited for 20 minutes and no one came out. I then went through drive through and waited at intercom for 10 minutes before I said "hello" finally someone responded and I drove up. When waiting for food at window no one came. I could see and hear people inside laughing and joking. They also were swearing about the person that was in the drive through ahead of me which he was also upset because of the wait. When we received food it was ice cold and they didnt know what my drinks were. I was totally disappointed and unsatisfied with not only customer service but the food. I spend over $20, I expected better servic

Should have read the reviews first! I placed an online order at 5:45pm ! Set p/u time for 6:05. I sat in the bay and realized it was 6:23!! There was NO ONE in the lot. Had to go through drive through and wait behind another vehicle for what 5-6 mins just for them to after I asked for them to re make my food continued to give me the food I ordered 40mins before. Short staff isn’t an excuse for poor service! Sloppy sandwich on top of that! Even my 10 year old said they wouldn’t come back here!!

I placed a mobile order of 3 items and waited almost an hour to get them. I pulled up to the mobile order pickup, typed in the stall number and sat there for 30 minutes. No one came. I finally decided to get in the long drive thru line and that took another 15 minutes. I finally got to the window and got my food, all of which was cold. The blast I ordered was completely melted and the top was not placed on properly so it exploded all over my car. I am very disappointed with the service and will not be returning anytime soon.

The place was closed up, so you couldn't go in to wash your hands or use the bathroom. We came here and hit the button on the car hop window and 30 minutes go by, and after hitting it a couple more times, no one answered. Cars in the other slots tried as well and just left or went to the drive thru window and got help faster. So I decided to go to the drive-thru window and explain that they should check their buttons on the car hop. They admitted to being aware of it but didn't want to send anyone outside. Maybe put on them a sign and lie say out of service? Or put cones up? So then I proceed to ask if I can put 2 separate orders in and he said no because it's starting to get busy, so I said fine can we do one big order I give some cash and rest on card. He said no if it was slower, yes, b