Sonic Drive-In

I placeed a mobile order and I want to start off by saying the drink they gave me in their typical Styrofoam cups busted all over me in my truck... second how do you mess one wakey pack up if you get the other correct... 2 identical wakey packs and one comes with cheese!? Cheese don't come on them and that's what my kids expected!! And my kids were both so mad about only ONE PICKLE!! Another thing.. I ordered the cheesy baja crispy chicken wrap... it comes with the chicken, tortilla, shredded cheese, zesty cheese, lettuce and tomato, I ordered 2 without tomato's. I didn't get shredded cheese but I sure did get a lot of onion and tomatoes.... i also had 4 groovy sauses yet I didnt have any in the bag. Im beyond disappointed at this place!!

Every single time I come to this location on my way to work, and I order an ultimate meat and cheese burrito, I ask for no sausage sub bacon... They always up charge me for the extra bacon which is fine ..problem is I never get what I paid for... They make it with minimal to no bacon ... Stop charging me for food I'm not receiving!

Normally when you ask for cheese fries they put the cheese on the fries but I guess whoever was working tonight didn’t get that memo.

After receiving our food, we noticed 2 of our items were missing the cheese that were supposed to be on it. Now, these are not items we had to add cheese to, but already come with cheese (Breakfast Toaster). So I went back to the button to let them know we didn't get cheese on our sandwiches, while the person who "answered" the call was polite and said they would fix it, another person (guy) in the back clearly and loudly said "there was cheese on those, watch when they bring it back I'll show you." All we wanted was our food fixed the way we ordered it, we weren't rude and didn't ask for anything extra, that comment was COMPLETELY uncalled for!

We go to this sonic 2/3 times a week and the last month there hasn’t been once our food hasn’t been messed up. Either a Cherry coke has more Cherry than coke in it or food is missing or they ringing up the wrong food. This store state is in what it was before it shut down the first time