Sonic Drive-In

I'm not sure what went wrong that night, but it was the first (and last) time we stopped by. It was late and the place was pretty empty. We placed a small order that took much longer than expected. The staff apologized for the delay, but when we got home, we weren't even sure we received exactly what we ordered. Anyway, the burgers were inferior quality and overcooked. The jalapeño peppers were a little better, but no sauce was offered or included. Unfortunately, it was just a waste of money.

My experience today was not good. I originally was given the wrong breakfast sandwich and then my sausage patty is a half a patty. I have never had a bad experience.

They are awful when it comes to service and just don’t pay attention to order's at all. That or because they have gotten use to me they choose to just pick on me! They always mess up my order! I also for a mango slush with extra flavor, added blue raspberry bubbles with extra bubbles! They did amazing at first. Now they always mess it up and never get it right, thy manage to either never do any flavor at all, no bubbles or just two bubbles to tease me. This time they ended up adding nerds to my drink and my 16 year old said mom they just like messing your order up. 🤦‍♀️ Please speak to your associates about making peoples orders correctly.

This is incredible. The price of their burgers and drinks is ridiculous. 6 mozzarella sticks for six Dollars. Sonic, you are working your way out of business. I will not be back, food subpar, and now overpriced. I don’t even understand how you have so many stars as you roll down and look at these. They’re all one star I don’t believe five stars on any review is an actual customer this place is a dump.

We pulled up for our lunch break was told 15 minutes to get our food 20 minutes later we were told that it was just being made when I was asked for a refund because we didn’t even have time to eat anymore, I was told that the $130 order ahead of us was more important, so I am glad that my money is of equal value.The lady who was waiting prior to us said she’d waited 30 minutes and her food was brought to her cold. Also whoever the manager is needs to work on her customer service. Just because someone asks for a refund doesn’t mean you need to get ugly with them.