Sonic Drive-In

I don't know if this is the worst Sonic in Texas, but their customer service SUCKED, and the food was overcooked. I got practically burnt chicken tenders and when I took it back they replaced it in about 1 minute. Clearly they searched their basket of overcooked chicken for the less overcooked pieces and the literally tore one in half to see how cooked it was and gave me those as their response to corrsct the situation. How stupid do they think people are? Had the manager come out when I askes to speak to someone and askes to simply get a refund on the chicken that I did not even eat that someone tore in half. He said "I can't give a refund for that." I askes how that can be and his reaponse was "I have to issue a reason in the computer and there's nothing wrong with this. We have to

I used to love this sonic so much, but it has turned to the most horrific place to eat in Luling. That ice cream is very disgusting With a yellow tint and old dirty flavor, the food is always coming out cold and never fresh And just to order my food, it takes about 30 minutes and I have to drive to 3 to 4 different stalls Just for somebody to actually answer and take my order the manager is also very rude and unclean. I will never ever be coming back to this sonic if I could give this place a zero star I would I would recommend for nobody to eat here and for this sonic to just get shut down. It’s not worth the time or money.

Food was dry and burnt , hopper who brought our food lied and said everything was in the bag when it wasn’t waving our request off. I went to 3 different stalls before some one would answer me on the intercom. And i paid for a medium sonic blast and was given a shake with all ingredients blended to mush. I was given some thing I didn’t order that cost less then was I paid for all because the blast mixer was broken . I don’t believe it was cause the car next to us got ice cream blast but we couldn’t? It was horrible and I’m calling corporate.

I come to this Sonic often, but tonight required a 5-star review because of the wonderful service I just received. I took a little drive to get my baby down, and had the sleepy music on. When the young man came out with my mobile order, he read the cues and he whispered anything he needed to say and was beyond polite and respectful to the sleeping baby. This is truly such a kind act and had to be acknowledged. I didn’t catch his name, but I am truly grateful.

Absolutely one of the worst experiences I’ve ever had at sonic. They didn’t take my order. I waited in two different stalls and they only spoke to me Once. I kept pushing the button they kept deactivating it. It was horrible. They were rude. Completely ignored me. other people came in after me and then they left before me. Obviously, I never got any food. I never got any service. I never got any help. It was terrible. I would not recommend it.