Sonic Drive-In

I usually get food from here somewhat frequently when there’s a deal on uber eats or DoorDash. My partner while on their lunch break decided to eat their chicken sandwich, lo and behold it wasn’t even cooked all the way. Like Gordon Ramsay would say,STILL RAW :’(

There is no indoor dining. Until a server comes to you, there is apparently no access to the staff. There are at least three ways to order; drive-thru, pull up to a speaker parking spot or in-app ordering. The food was excellent, the drinks are amazing and that all makes up for the little inconvenience! The staff was polite and helpful despite my accidental entrance through an employee only door🤦‍♀️

I would rate this location a negative 5 star if I could. Waited 21min for my order with completely no response or even acknowledgement of my waiting time. Thought they forgot my order so I asked and was told they are cooking it. What a joke. After receiving the order I see that the chicken sandwich was dry and shriveled up, looked like it came from the trash, the onion rings pictured here looked like a wet oily ball of funnel cake and the order was missing other items too. Not even sure what they would’ve looked like. Disgusting and totally disrespectful to receive that after the wait and a $31 charge. This location needs help. Went across the street to Wendy’s and got fresh food in 2 min. Unbelievable

If I could give this Sonic ZERO STARS, I would. I came through the drive thru at around 12am and ordered a double cheeseburger PLAIN with only pickles, extra, and a REGULAR hot dog. Once I got home, we realized we got a double cheeseburger with toppings, AND MORE THAN the usual amount. Our hotdog was also a CHILI CHEESE one, very soggy and almost soaking wet. Listening skills through the headset are CLEARY not good… Also, when I went to pay I asked to use cash first, then card. Without checking with me first, the guy at the window used my card only and goes “yeah so we dont take cash so I just put it all on your card.” Sooo I’ve worked in multiple fast food places and I fear that’s not how it works..! 😭 THEN I go as far as calling the store to tell them they messed up my entire order and i

neverrrrrrr getting anything from here again no one was rude and they helped me out fast but how do you explain a whole caterpillar being in my drink at that i tried reaching out no one replies and no one gets in contact with you .