Sonic Drive-In

I had a very disappointing experience at this Sonic today. I pulled up to the drive-through, but none of the kiosks were working, so there was no option for ordering except through the drive-through lane. I ended up sitting there for more than 30 minutes, and no one ever took my order. During that time, I saw three employees sitting outside smoking. They were out there the entire time I was waiting, and more kept leaving out the restaurant to join and it was clear no one was serving customers. For a location that was drive-through only at the time, they weren’t even serving the drive-through As I’m reading the other reviews, it turns out this kind of service is regular here. That makes the experience even worse because it seems like the management is aware and does nothing to fix it. It w

My hot dog, which took over 20 minutes to arrive, was practically cold. The small onion rings were barely warm. I initially thought my order was delayed due to the onion rings, but I was mistaken. The workers were preoccupied with entertaining a woman who kept opening the door, which was a non-employee. My experience here was the absolute worst. I wouldn’t recommend anyone to visit this establishment.

DONT COME HERE UNLESS YOU HAVE TIME TO WASTE! Placed an order for two soft drinks in the app and waiting for 15 minutes when its not even busy is ridiculous. Pressed the button took 5 minutes for someone to respond. Said drinks would be out in a moment. 10 minutes later still waiting. We drove off because we had to go back to work. Also while waiting an employee went for a smoke break with his food gloves on and came back in with the gloves.

I ordered my food online hoping to have it ready when I arrive at the restaurant. To my disappointment, it came out 30 mins late. The staff was shorthanded, the orders were mixed up, and my order was prepared incorrectly. Although the food was still decent, and the lady that was working did the best she could, there was no excuse why 3 other employees were not helping at all. It'll be a while before I decide to visit this location again.

This Sonic is the WORST! I ordered what should have been a quick snack to be picked up ASAP. When I got there, the first two stalls I pulled in were out of order. The third stall I pulled into had graffiti sprayed all over the menu board. I checked in right away, but waited and waited for my order to come out. It didn't. I waited a little over 5 minutes after my order was suppose to be out to see what the hold up was before I pushed the call button. I couldn't even get a word in, when someone rudely shouted into the speaker that they were busy and they would be out when they could. Another 10-12 minutes go by, when someone finally came out with my order. It was a simple order.... pickle fries w/ranch sauce, a Frito pie and a Route 44 Diet Coke. I was handed my order without the ranch t