Sonic Drive-In

Honestly thought I’d already left this location a 1⭐️. Turns out I get to drop a fresh one! Horrible service and experience again today. Upon calling the location after having our order completely trashed, I was informed that “Well, we were busy earlier” and You can talk to the GM when he comes in on Friday at Noon. The one thing this location offers is they are CONSISTENTLY INCONSISTENT! OH, and please fix or atleast put a sign on the kiosks that HAVE BEEN BROKEN for months. Please stop inconveniencing people and put a sign or a note or a cone or something in those spots!

Previous experience at this location has been great even though the location was very short staffed. That said, I will never go back. Pulled in to a parking spot , waited 5 minutes for the intercom to be answered. Decided to go through the drive through as I was on my way to an appointment. In the Drive-Thru I asked a question about a $6 special which was on the menu. My question was answered and I ordered. Out of habit when I made my order I looked at the time. The person taking my order didn't appear to be able to understand what I wanted and I repeated the order more than once. She did NOT read the order back to me as Sonic employees are trained to do. She did however give me a total which did not add up to what I ordered. At the window, I immediately informed the cashier that the total

I ordered my food which consisted of a footlong coney, a grilled cheese, two pretzels with cheese sauce, and an oreo cheesecake shake. What I received was all except my cheese sauce WHICH I PAID FOR!!!!!! I also received a burnt grilled cheese, I'm sorry how did this happen? Well lets see shall we. The employees did not seem to want to be there at all. Tell me how I received a melted shake. I like to hyper fixate on certain foods and all I wanted was my pretzels and cheese that's it so now at 1 am I type this out to you. Why because my brain just works like that. That's what happens when you hyper fixate. THANKS.

Rt 44 cup was absolutely shredded all around the rim filling the soda with Styrofoam bits. I drank about half before I went to transfer to another cup and noticed...... What else is getting served in cups or in food if they can't even notice a damaged cup with Styrofoam bits.

Went thru the drive thru waited 7 minutes no one said anything I said hello, hello no response pulled around to the window sat for 10 minutes workers never came to the window… this store sucks the need help and new employees