Sonic Drive-In

It took twice as long to get my food ordered thru the app as they said it would. 4pm with only two cars in the lot. The chicken wrap was boring and so was the sugar free cherry lime drink. Not gonna be back 2/20/2026 -my daughter just had the same experience at this location. This place needs a complete overhaul. Lost a Star

If I could give zero I would. The lady that took our order in the drive thru was rude. I ordered a burger and asked if it could be placed on pretzel bun she responded with “yea when I finish taking ur order… what else do you want” then we were rudely told they don’t take tap to pay … once getting our food my strips were like bottom of barrel strips. Super thin like fried fish and hard…. My chili cheese tots barely has anything on them… lemonade tastes stale and my husband burger which we paid for pretzel bun, extra cheese and bacon was missing all the extras we paid for. When I walked up to explain to her she snatched the bag and walked inside. She had someone else bring out our burger. Just horrible customer service. Probably should hire a manager who likes people. I don’t think I’ll go b

I arrived at the store right at opening time, but the employee didn’t arrive until 10:00 AM. I was hoping to place a quick order before work, but was told I would need to wait about 30 minutes. As someone who works in the food industry, I understand how important it is to open on time. This was frustrating and made me late for my day. I hope they can improve their punctuality

Store number 6286 . I visit this store every day. Xanadu and Courtney waits on me. Some times I dine in and sometimes I take it home. These ladies are very pleasant when they wait on me. I know sometimes I am not easy to order things and I think I confuse them but they always have a way of making me laugh. They are easy to talk to about helping get my orders straight and I can't help but was to come back even if it is to say hi . The store is clean,the service is is good. I will continue to come here and I would recommend it to anyone looking for fast food that is good. Have a wonderful day ladies and keep up the good work.

Ordered from Sonic in North Canton via DoorDash and had a disappointing experience. The bacon, egg, and cheese sandwich turned out to be sausage, egg, and cheese. The mozzarella sticks were literally hollow and had no cheese, and our drinks were two room-temperature, watered-down Sprites instead of the Hi-C we ordered. The bread wasn’t toasted either. Definitely a one-star experience. Also had wait so long for our food. Wild.