Sonic Drive-In

The worst experience I have ever had from Uber Eats. They delivered to me a corn dog and tater tots and did not include ketchup or any sauce of any kind. When I called and asked why they wouldn’t include that, she said, “Oh well that’s a corporate policy that you don’t include that unless you specifically ask for it on the app “ The app is not user-friendly for number one number two absolutely unacceptable when you ask the question and then they hang up on you and tell you to tell corporate! Zero stars. Thank you. Not Uber Eats fault at all, the restaurant, Sonic on Cuming, has staff that don’t care about customer satisfaction! Ever food item that may need a sauce should get a single sauce if not more. RIDICULOUS. AND THE COMMENTS FROM THE STAFF WHEN i called was NOT professional especial

Had a very big problem with this. Sonic location. Some young lady didn't want to serve me because she thought that I had some attitude with her when I was just upset the fact that she took half of my order. And didn't take the rest of it. And when I asked to take my order, she didn't have my order already in the process. So I waited there for an extra 20 minutes before I even said anything. Just for her to get mad and not and just completely refuse me. This is very unprofessional.

Visited the drive-thru around 3:15am today 2/8/2026 without a greeting a woman yelled through the speaker she was closed in a aggressive and dismissive tone. There was no apology or anything. The drive-thru hours are listed as 24 hours.

This place was terrible! We waited forever for our food. The customer service was horrible the adult gentleman that brought us our food kept mumbling inappropriate comments after (both) of our transactions. If you aren’t happy with your job, you should work somewhere else. We even tipped him (twice!) When our kids got their food they complained that they forgot to cook their food because it was honestly cool to the touch. So disappointing especially when this is supposed to be easier than cooking. I should have just made a 3 course meal myself and it would have been cheaper and easier. 🙄

WORST FAST FOOD EXPERIENCE EVER! I waited almost an HOUR for my mobile order that just had a burger and drink I got tired of waiting at a stall so I joined the drive through line which contained to take 30 more minutes all for the lady in the drive through to act rude and very unprofessional and when we got to the window we could see bags and bags of food just sitting there for who knows how long the drink tasted VERY watered down and the burger tasted old I’ve never seen such terrible service.