Sonic Drive-In

This sonic has really gone downhill. The last two times I have come through here, the tater tots have been so old, and there are always old fries mixed in with them. Today, I went through and ordered a large chili cheese tot, which is my favorite, and I asked that the tots be made fresh, which I never do, but I wanted to try. The tots I got had no chili even though it showed chili cheese tots on the screen before I pulled forward. Also, there was as much tater tots as a medium. We checked. Why pay for a large? I would have taken them back, but I didn't get a receipt, so lesson learned. My daughter's burger was supposed to be no onion. Instead, it was just a bun and patty. My first job was at Sonic, and my family managed a sonic for many years. I hate to say it, but I think we just won't an

Ordered ahead on the app at 2:22pm. Checked in at 2:28pm and by 2:44pm I was still waiting. So I pulled around through the drive thru and told them, they gave me someone else's food. After that I got my food and it was cold. So I asked for a refund. Now still sitting in the drive thru at 2:50pm after being told they would remake it and make it a large. Insane.

THEY MESS UP EVERY ORDER. The exact words that left my mouth were, “ Can I just get a foot-long HOT DOG, please”. THEY BROUGHT OUT A CHILI CHEESE HOT DOG!? LIKE CAN YOU NOT SEE WHAT YOU PUT IN YOUR COMPUTER? Another occasion where they messed up my order is when I was getting a PLAIN cheese burger for my son. OF COURSE THEY HAD TO PUT MUSARD AND PICKLES ON IT! I want this fixed!!!! NOW!

This sonic has been subpar. They can’t keep employees. Every-time I go they always mess someone’s food up in our order. They over fill the drinks with ice even when asked for light ice. Food is always cold and never up to standards.

Food was cold, they didn't even melt the cheese, and they got my order completely wrong after I waited 30 minutes in the drive through. $30 straight to the dogs.