Sonic Drive-In

This was without a doubt one of the worst restaurant experiences that I have ever encountered. I used the mobile app to order a few drinks, as I do at every other Sonic location, and it went through successfully. I arrive at the restaurant to pick up the order and none of the stalls worked to let them know I had arrived. I pull in the drive-thru and they are playing music so loudly that I cannot understand what they are saying through the speaker. I skip ahead to the window and the music is still playing loudly. The staff member then tells me that half of the items I ordered are out of stock, including flavorings and fruit add-ins. We were able to get substitute drinks and it still took them forever to get those to us. When leaving we noticed that the outside of the restaurant was dirty

Stopped in for a quick bite. Sat and waited 15-20 minutes. Drove off to find they gave us cold to very mildly warm food. Not sure what the wait was for if the food was not fresh and hot!! Highly suggest stopping somewhere else!!

All the food we received from here was awful. All of our deep fried items looked and tasted like it had been sitting around and they just threw it back in the fryer to heat it back up. My daughter's onion rings were mush and barely had any breading on them. We spent about $55, and the only items that were decent were the drinks.

We all asked for small milk shakes or slushies and the guy gave us all medium at no extra charge. We had a good laugh, jokingly asking him if we looked like we needed mediums. So funny very nice guy!

This was by far the worst fast food experience I have ever had. We pulled into a bay to order and the screen was off and the new smash burger we wanted was not displayed so we ordered online. Said it would be about 10 minutes. We waited about 20 minutes as the person at the drive thru speaker had been sitting there the entire time so we just assumed they were busy. Finally hit the button to ask and she told us to come to the drive thru window. I'd be fine with all of that if our food wasn't burnt to a crisp. It was disgusting! I really tried to eat it but the amount of charred bits was unacceptable. Plus it was missing the pickles and onions. Also, this burger is almost $8??! I can go to McDonald's and get the same size burger for $3 and it would be a thousand times better. This Sonic was