Sonic Drive-In

This store is consistently excellent at customer service. We come at least once a week and our food is always fast, hot and yummy. The store is clean and the drive through is efficient. But my favorite part is the staff. I don’t know how but they are doing a fantastic job at hiring people ideal for the role and it shows: a smile, a greeting, and great energy all around.

I order on the app, largely due to my autism, as I find looking at a drive thru menu a little overwhelming, so when I ordered sonic on a whim, I didn’t expect any social interaction beyond a friendly exchange of “here is my order number” and “have a good night”. So I was surprised to find that the assistant manager, Jayden, had come out to my car letting me know that the ingredients I had ordered in my drink were sold out for the night, and that she would be willing to make me anything else I wanted. Since they had so many options to choose, I defaulted to “just make me something you would like”. And my drink did not disappoint. Since then, I have come back several times and have found that Sonic’s staff is super friendly, very attentive and willing to give just a little bit extra in order

This was our first time to sonic. I was very unsure and Jayden was fantastic from the get go. I asked questions ( in the drive through) and she was so very helpful and answered them all!! The ocean water 🌊 yummy, strawberry cheese cake blast yummy! My son had the chocolate chip cookie dough milkshake 😋 Thank you for your help Jayden and being so nice with a smile!! She needs a raise!

Service was fantastic and so was the atmosphere but the chili on the hotdog and the chili in chili cheese wrap was horrible it tasted like It was expiring I've had better chili in a circle k but the rest of the food was great.

UPDATE: Had contact with management... their solution to my issue was for me to install the app on my phone so they can give me a free order of chicken and fries. Too many apps on my phone as it is. So yeah... No! Ordered the five-piece chicken tenders and only got three pieces when we got home. This was supposed to be an order of onion rings...(there was one onion ring on a bed of tater tots, which he doesn't like). My coke was an entire cup full of ice with about a half a cup of Coke. Took almost fifteen minutes to get our order. Tots were cold. Now I can't find my receipt to call corporate and let them know just how bad this visit was! Will NOT be back! Such a shame because this store used to be really great!