Sonic Drive-In

I’m a customer at sonic came for lunch. A worker her name is Rebecca has very very good customer service I wish everywhere else at the fast food restaurant had good customer service like she does. Bless her heart. Thank you very much, Rebecca.

Feb 22,2025 1:43p came thru the Drive-thru. This was the worst food I have ever gotten here. Order the Chicken Club Toaster and the Chicken breast was like warm bacon from breakfast and just say the lettuce and tomatoes just put on the Sandwich. The Tater Tots were not done and half filled supposedly it's a large but gave me medium. Only thing that was worth my money was the Route 44 drink I had. It will be my LAST TIME COMING HERE. FOOD SUCKS BALLS AND THE CUSTOMER SERVICE DOES TOO. WISH I COULD TAKE A PIC AND POST THIS TRASH. PEOPLE PAY TOO MUCH MONEY FOR FOOD THAT THEY CAN'T EVEN EAT. THIS IS RIDICULOUS!!!!

Title: Crummy Manager The manager feels he is above the rules and regulations stipulated in the purpose of being in charge of this fractionalized portion of a business. He thinks being a manager gives him the right to act like he is above what operating a successful franchise is all about - “THE CUSTOMER!” Issue: We received one wrong item in our order after spending over $32. I drove back to Sonic at 2537 Bemis Road Valdosta, Georgia 31602 to resolve the issue by explaining the mix up and pay the difference to correct the error. I asked for assistance and received non from the manager. I then asked for the Corporate phone number for complaints and was told by a worker “they are a franchise with NO ONE OVER THEM!” I explained to that worker EVERY business has someone over them even if you

Do not order!!! I am extremely disappointed and concerned about a recent order placed through the Sonic app. We specifically ordered the Garlic Butter Bacon Cheeseburger, and while the order was prepared relatively well, the food itself was severely undercooked. The pork in the burger was raw, which is not just unacceptable but a serious food safety hazard. Serving undercooked meat poses a significant health risk, and it is shocking that such a mistake was made. This level of negligence is entirely unacceptable.

I paid extra on my bill due to an error on their end and was promised a reimbursement. After waiting and reaching out, I still never received my money back. The lack of accountability and follow-through shows poor management. I won’t be returning to the Sonics on bemiss.