St. Louis Bread Co.

We decided to give st louis bread co. Another try after several attempts with either getting the wrong order and/or poorly made items. I went threw the drive threw for a on line pick up order. I ordered three sandwiches, the first bag I was given had two bagels in it.. I waited while they made my order. All three sandwiches had so much pepper on them they were ruined. This location is so inconsistent im done.

Order a sandwich and a soup for delivery . The driver didnt arrive at expected time , my delivery instructions says hand it to me and its was placed on the ground on melted snow and salt . And the order was entirely wrong . I was not offered a refund . This is very distasteful

I ordered a Bacon Turkey Bravo sandwich and was already disappointed that they switched cheeses...gouda is good!! Anyway, I ordered a BTB and a cup of broccoli cheddar, then my wife placed her order and we were dining in. This new system of taking care of door dash, online, or whatever orders first is unreasonable. And the staff wasn't even moving with any sense of urgency. It was a Sunday around 1:30pm. It took roughly 15 minutes to get our food. When we did get it, I was once again disappointed. I did not order an U-Pick 2 and the cashier didn't read back an UP2. Since she rang up an UP2, I kept it. My wife didn't care either way about her sandwich, but her soup was not hot. She said it was barely warm, my soup was warm as well...definitely wasn't hot. But I was already disappointed and

This location business hours list it closes at 9pm however when I visit after 8pm, the drive thru is always closed. Tonight my daughter drove up to drive thru at quarter till 8pm and was told to standby… and they will be with her. Yet no one returned to mic. My daughter waited over 40mins before she decided to go into cafe. She found very young workers relaxed and unproductive. Her order was taken and she asked for a manager and was told to wait again. She waited an additional 20mins before the lady manager presented herself. My daughter sensed she was having a day and decided to pray for her instead of complaining. I, however, chose to ask this location to do better with their service after 8pm! Post appropriate signs if drive through closes before cafe! No one asked her concern. No one!

My wife and I ate at the bread company today. We had never been to this one. We ordered and the workers were very accommodating and nice. My wife ordered a bacon, lettuce and tomato sandwich with chicken and avocados. When she received her order there were two of the tiniest slices of bacon. When you pay $8 for half a sandwich I think you would expect a little more. She’s not a complainer but did go back in to show them the amount of bacon on her half sandwich in which they gave her one more piece. Our sandwiches were good and the salads were okay. Staff was nice but $32 for half a sandwich with minimal toppings for two was a little much. Will go elsewhere. Photo attached.