Starbucks Coffee Company

Dear Upper Management, I am writing this in the hopes that it reaches the leadership team. I want to recognize two employees, Peri and Anne, for their amazing service. Their commitment to customer care is far above average in an industry that often lacks this level of attention. I recently had a horrible experience at another Starbucks location (Roswell Road and 285) and was considering not spending money with Starbucks again. However, I decided to give this store a chance, and I am beyond impressed. Peri took my order and was happy to read it back to me when I asked. I explained that I had just come from the other store where the staff were rude and failed to follow the allergen warnings I provided. Peri immediately offered to make it right. He apologized for how the other location mis

This is my favorite Sandy Springs area location. The staff is always friendly, super chatty with me. This is the atmosphere starbies should have.

I’ve been in a few times and always have a nice experience but today I had a giggle because of Rosie’s sweet and even endearing attention towards a snappy customer. She already knew his name, patiently helped him with new menu items, and he even apologized and was laughing with her at the end. It’s never nice to witness a kind person be snapped at but she remained unbothered and joyous throughout my entire time in the cafe. You can’t train that into a person, you’re super cool Rosie!

Love this location. Custom art work and the staff is so kind to me every time . Food tastes better too

If you want a great start to your morning, this is the location to go to! The baristas really seem to love their job. I believe Faith is the store manager, super bright and welcoming! Great start to my day, drink tasted amazing and came out quick! My cup had a cute drawing too!! It doesn’t take much to change a persons day for the better and this store knows how to do it!!