Starbucks Coffee Company

I came in shortly after 4:00 Monday October 27th. I had a mobile order and went to the drive thru for it. There was no one in line. Right away the woman sounded annoyed and told me it wasn't ready yet. I expected a wait, albeit a short one which it was.. the staff aren't superheroes of course. Despite her annoyed voice I figured it was nothing. Until she made a point to tell me that I have to wait before coming in line next time. I'm sorry but I'm not sitting in the parking lot waiting for my drink to be ready and then entering the empty drive thru line ...that's silly. I wasn't holding up a line or impeding business. People come in line to order and it takes you exactly as long then as it took you when I ordered my drink online. In fact it’s faster because you didn’t have to enter my orde

i’m not sure why this has a 3.7 review. this is a great starbucks with friendly staff that are hardworking, without the jacked up city coffee prices of hartford and middletown. This is a great starbucks!

Came here to read the reviews to see if anybody had any similar experience as mine. Appears that a lot of people do. No matter if I place my order five minutes before I get in line or a minute before I get in the drive-through line, I am met with an attitude every single time as if I am inconveniencing them by placing a mobile order and coming through the drive-through. What would be the difference if I ordered through the screen it would be expected to get ready by the time I got to the window anyways, so what is the difference if I place My mobile order a few minutes before I get in line? I frequent this location because it is the most convenient for me however, I am getting very tired of the attitude from the employees acting like I am inconveniencing them and I am not a welcome custome

The staff is very friendly, love the clean and new building! It's a great location for a Starbuck's although the parking lot does get busy as it shares space with CVS/Jersey Mike's. The ordering and wait times are very quick! The service is awesome.

Ordered $25 worth of drinks and food. Made incorrect with 2 of the drinks being half full. Very upsetting.