Starbucks Coffee Company

I am a local and go here pretty ofter up until recently they have been messing up alot of my orders like for instance i bought a snowman cake pop and i get a birthday cake one then after that i go with a friend and we get two different size gingerbread chai one venti and one grande and it even said it on the sticker and i received two grande and then just today i ordered online a cranberry bliss bar tray and they give me a piece of the bliss bar i paid $19 for it and didn’t get what i paid for it should be pretty clear on the sticker on what it is and i still receive things wrong.

This is the fifth time that the establishment's employees have shown a lack of mental capacity to take an order correctly and deliver it within 25 minutes, Dylan and a new person took an order on the night of November 12th at 8:10 pm, which was followed in the poorest and most miserable way possible. Our order was never delivered because Dylan and the other employee were talking about Dylan's problems at school. Our order was ignored by both employees even though they knew we had ordered two drinks just a few minutes earlier. We asked for a refund, and they didn't even bother to apologize for their mediocre customer service. It was truly awful service, not to mention that on previous visits, Dylan himself took our orders incorrectly and mocked us inappropriately because he couldn't admit h

Disappointed – Overloaded Sugar and Poor Coffee Quality I’m truly disappointed with Starbucks lately. The drinks have become overly sweet — it’s almost impossible to taste the actual coffee anymore. It feels like the recipes are loaded with unnecessary sugar to cover up poor quality or lack of flavor. When you order a coffee, you expect a balance — not a dessert disguised as a drink. Even when I ask for “less sweet,” it still comes out overloaded with syrup and sugar. It’s frustrating to pay premium prices for something that tastes artificial and nothing like true coffee. Starbucks used to stand for quality and craftsmanship, but now it feels like a corporate scam built on sugar, not coffee. Please bring back the real coffee experience — simple, rich, and made with care.

These employees were so busy discussing there schedule they had people standing around shaking there head on the amount of time it took to get a drink. I stood there atleast 10 minutes. They should take there schedule conflict conversation to the back and focus on work. No happy faces behind counter or customers. Seems orders were being returned for mistakes too. Ugh.

ALWAYS amazing experience here when Christina is in!!! Plus there are Jensen's donuts right next to you so there's really nothing better. I use to go her a lot more often but I recently went with family to meet some friends and my son got some candid photos!! Photo credit to my 3 year old!! :)