Starbucks Coffee Company

Girlfriend wanted a Chai, but the service was slow, they did not notify her that requesting light ice would be an up charge, and the Chai came out very milky with little Chai flavor for a nearly $7 drink. I understand it’s a Starbucks kiosk in an Ingles, but still very disappointing.

Asked for a vanilla cappuccino. There was no vanilla in it. I asked to remake it and they handed me a cup of syrup. I asked them again politely to remake it again and still no syrup. Please train your employees how to craft beverages and how treat customers with kindness.

I went to the counter and there were 4 or 5 girls behind the counter just talking away about personal things. The girl that waited on me was very rude and acted as if I was bothering her . All I ordered was a blackberry lemonade. Someone from your management team needs to teach your employees how to be respectful at there jobs and at least pretend to like there jobs. If you hate your job so much just move on. Hopefully you can start hiring some decent individuals

Not by usual place but I ordered an Iced Green Tea Latte as I usually do. Service was fine, they weren't slow but they weren't quick either. But they didn't call out my drink or even bother with my name. The latte itself was really awful. Not enough green tea powder and extremely watered down. After the foam went away, only about 70% of the cup was filled. For $6 I want to get my money's worth.

We have now stopped at this location 3 times since we arrived. Each time our orders have been perfect and the staff has been very kind. Dare I say I actually have liked this Starbucks better than the one we frequent back home!