Starbucks Coffee Company

This is a "my town" Starbucks. There is the industry, corporate Starbucks - pumping out drones and caffeine - and then a "my town" Starbucks - busy but quiet cafe with happy people. Good mornings and thank yous are heard of the bustle of coffee machines. Soft music plays that makes you feel not overly anxious of getting your coffee and getting back in the rat race. Thank you Main St Cheshire Starbucks.

It’s nice to go to a Starbucks where you are treated with positive attitude and they write cute message on the cups. Small things can make the biggest difference. Also they made my drink perfectly and I could tell they put effort into making it correctly which I appreciate.

Had a great extra caramel ribbon crunch with the okay from my doctor after my visit. Went into the bathroom with my finance because due to my disability I am unable to use the bathroom by myself. A rude tall male employee with curly hair and glasses banged on the bathroom door like the police and demanded that we cannot be in the bathroom together and then told us to leave or he’s calling the police. Even after I told him I cannot use the bathroom by myself. He still demanded we leave. I have never had a problem with my fiancé assisting me to sit on a toilet because I have a medical condition. This is a nice Starbucks but because of this I will never give this place business again for being medically discriminated against. I understand policy but I specifically stated it was due to my cond

I’ve been coming to this location for a long time and from a customer and business stand point there are a few improvements that could be made. 1) During summer, the patio door is almost always locked. Customers should not need to ask for the patio door to be unlocked as the default. This could be listed in the morning staff checklist. 2) The store is often uncomfortably cold. I’ve left several times because of this, and I’ve heard others mention it too. 3) A few baristas are great, but overall, most baristas could use consistent customer service training. At times they come off rude which my not be the intention. General training on how to greet a customer is essential. I've also stood at the cashier as the only person in line and have timed how long it's taken for staff to simply ackn

How good the drink turns out depends on the day. Some days my drink is great and some days the same drink comes out grossly sweet. Never looks like the drink I ordered but I won't knock them for appearance, but I will for the inconsistency in taste.