Starbucks Coffee Company

The young man named Chris that works in the drive thru is such a delight every time we catch him! I have also had a negative experience at your drive thru. Chris is exemplary of what great service looks like and this opinion is based on multiple interactions which is why I decided to come here to share. Keep up that great attitude Chris!

I had a wonderful experience even after my drink was made incorrectly. He was very kind and remaking my drink. I appreciated it so much. Everyone their was exceptional and I went in around 2:30 3:00pm. That crew was awesome and I am from Boston, ma.

Service at this Starbucks is the best. I just started coming but every time I come in, I feel welcome and am able to have fun conversations with the baristas. The store is clean and has plenty of seating. The barista Nick was super friendly and helpful in finding food items I can have.

I ordered in the drive thru, read my drink order twice, even had them repeat it back to me. It was correct on both ends. At the window, they read the drink name out loud again before handing it to me. I trusted it was correct and drove all the way home never looking at the cup. When I got home I saw that the drink was completely wrong. I had been given somone else's drink somehow. This is not the first time this has happened to me at this location.

Stopped by Thanksgiving day before close, pulled up to the drive thru was not greeted. There was a worker outside who acknowledged that we were there by speaking through his mic and looking at us. Since no one spoke through the drive thru speaker, we pulled up to the window. They couldn't even open the window to tell us they were closed. And just put up an X with their arms and shook their heads. It was extremely rude. I work at a coffee shop myself and we let everyone in up until it hits 9:00pm/ the designated time of close. The workers were not nice at all and customer service was not good.