Starbucks Coffee Company

Normally this location is fantastic. Never once have I ever had an issue there, but today was a different story. I ordered the same drink that I've ordered for the last 15 years, but today they got it wrong and that's okay because mistakes happen. I did ask for them to re-make my drink and the employee told me that I was wrong about the drink being wrong. The same drink that I've been ordering for 15 years now. The manager, who was seated in the dining area enjoying some food (I assume she was I n a break), refused to re-make my drink so I said "fine, I'll just drink the wrong drink", which I fully intended to do, but there was so much vanilla in it that I went back and simply asked for a refund. Asking for a refund really angered the manager and she said that if I got a refund in my drink

I went in to pick up a customer doordash order. I waited more than 10 minutes. The Starbucks employee named O'Neal told me the order was picked up by another washer. I called doordash driver support to let them know. Doordash support informed me that the order was not picked up by another dasher and the customer was still waiting on her order. DD support call starbucks requesting that a fresh order be made and given to me to complete my delivery. O'Neal told an untruth and this held up the customer expected. delivery.

I love this Starbucks! They have the friendliest staff around! Amir is always willing to give samples and make the most delicious recommendations.

This Starbucks has the best customer service I've experienced at any Starbucks, especially in Georgia! The workers here are young and ironically have the kindest and warmest customer service that excels above others who have been in the industry for decades! Many "seasoned" managers could learn from these sweet and helpful employees who are gifted not only in the practical aspects of food service but with creating rapport with those they cheerfully serve. I don't normally spend hours on my laptop at Target Starbucks' but I have three times this week due to their amazing work ethic and the lovely atmosphere they create! There are only 3 Starbucks locations in Conyers, Georgia and this one in my opinion is the best. Thank you guys for all you do!!

Hi! If you’re going to this Starbucks just know they have terrible customer service…not all the time, but usually when this one guy, white, gay and ginger or brown hair is at the register is when there’s the worst customer service…he is very rude and not helpful at all, aswell as sometimes they overprice a drink that wasn’t that much at first or at a different Starbucks. Overall the customer service here ruins it for me pretty much, he dang near threw my receipt at me and was extremely rude and up tight the whole time..